Alexei Boscanean
London
Summary
Fast learning, results-oriented student, possessing exceptional problem-solving and analytical skills, able to work effectively and efficiently in high performing teams.
Hospitality professional focused on delivering exceptional customer service in fast-paced environments. Experienced in taking orders, serving meals, and ensuring guest satisfaction. Strong communication and teamwork skills, with friendly and approachable demeanour.
Overview
3
3
years of professional experience
Work History
Hotel Waiter
ST. PANCRAS RENAISSANCE HOTEL LONDON
09.2023 - 08.2024
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
Food Runner
Chotto-Matte
09.2021 - 10.2022
- Delivered food and drinks to tables in line with restaurant standards, acting as point of contact for customer queries, feedback and concerns.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Education
Diploma of Higher Education Sport
New City College Redbridge
London 06.2024
Skills
- Cleanliness
- Memory retention
- Personal grooming
- Wine pairing
- Managing
- Teamwork
Languages
English
Upper intermediate (B2)
Russian
Upper intermediate (B2)
Romanian
Bilingual or Proficient (C2)
Timeline
Hotel Waiter
ST. PANCRAS RENAISSANCE HOTEL LONDON
09.2023 - 08.2024
Food Runner
Chotto-Matte
09.2021 - 10.2022
Diploma of Higher Education Sport
New City College Redbridge
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