Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Software
Certification
Timeline
Generic
Alexandru Zamfir

Alexandru Zamfir

Private Security
London,London

Summary

Highly skilled, meticulous security professional with over 12 years of expertise facilitating safety and security procedures within various commercial and busy environments. Previous military background of five years with exceptional team leadership, security training skills and 1 tour of Kosovo. Excellent analytic skills in assessing problems and designing elegant solutions. Lead using a shared leadership approach and mentoring. From Film and Television, Red Carpet/Public Events, to Retail, Corporate, and Nightlife Security, I have a proven track record in loss prevention, alarm management, and law enforcement collaboration. Bilingual communicator, proficient in English and Romanian.

Overview

17
17
years of professional experience
7
7
years of post-secondary education
2
2
Certifications

Work History

Security Supervisor

Wellcome Trust
London
12.2019 - Current
  • Recorded incident reports with detailed accounts of occurrences.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Supervised team of 10 security personnel during shift.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Delivered regular security awareness programs to educate personnel on security measures and protocols.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Responded swiftly to security incidents and effectively resolved security issues.

Account Manager

Shield Industries Ltd
London
01.2017 - 12.2019
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
  • Participated in meetings and conference calls to gather and communicate document layout and production process information and represent production function.
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Represented organization at industry conferences and events.
  • Oversaw divisional marketing, advertising and new product development.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Kept team compliant with security protocols and appearance standards.
  • Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
  • Determined security budgets and identified opportunities to optimize resource utilization.

Security Supervisor

ICTS Europe
London
12.2017 - 07.2018
  • Inspected security design features, installations, and programs to verify compliance with applicable standards and regulations.
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Security Specialist

County Enforcement Group
London
04.2017 - 12.2017
  • Reported safety and fire hazards observed on routine patrols and during inspections.
  • Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
  • Directed flow of traffic in construction zones and guided vehicles around automobile accidents.
  • Enforced occupancy policies and procedures by confronting violators of lease terms.
  • Worked closely with public and remained courteous and calm while defusing tense situations.
  • Controlled access to high-security areas, inspecting individuals, property and other vehicles.
  • Performed interior and exterior security patrols and checks.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.

Retail Store Detective

Special Agency Security Bodyguard
London
08.2016 - 04.2017
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Obtained and served search warrants related to ongoing cases.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
  • Obtained and verified evidence by interviewing, observing and conducting surveillance of suspects and records.
  • Participated in court hearings to provide written reports, evidence and verbal testimonies.
  • Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
  • Supported loss prevention goals by monitoring shopper behavior.

Team Leader

Media Support Security
Borehamwood
12.2011 - 05.2017
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.

Military Officer

Gendarme Romania
Campulung Muscel
10.2006 - 10.2010


  • Operative sub-officer in the Romanian Gendarmerie, a police force with a military structure part of the Ministry of Internal Affairs with law enforcement duties in maintaining and reestablishing public order.
  • Protection of classified information and managing the internal control of such documents.
  • Prepared teams for combat operations by bringing in and effectively training top talent.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Adhered to strict protocols and followed orders while conducting operational missions.
  • Coordinated logistics for military personnel under challenging and fast-changing conditions.
  • Trained personnel to improve performance and attain mission-ready status.
  • Oversaw intelligence collection and produced reports for senior command.
  • 1 tour of Kosovo under EU Mission EULEX in 2009

Military Police Corporal

Military Police Romania
Brasov
04.2006 - 10.2006
  • Investigated security issues involving domestic violence, assault, and theft occurring on base among active military members.
  • Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
  • Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
  • Gathered evidence, processed crime scenes, and questioned witnesses and suspects.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements.
  • Military official escort missions
  • Demonstrative operations

Education

High School Diploma -

London School of Business And Management
London
09.2013 - 09.2015

DipHE - Pshychology

University of Spiru Haret, Romania
Romania
09.2004 - 09.2007

Bachelor's - Quality Control of Food Products

Post-Secondary School
Romania
09.1999 - 09.2001

Skills

Developing security plans

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Accomplishments

  • Author of “How to help your business grow through security services”, an E-book that increases the company clientele leads by 500%.
  • Produced articles for website blog, later published in the prestigious Circuit Magazine aimed at sharing relevant information and stories from the security industry.
  • Reduced property loss and damage by 50% while receiving positive feedback from client Louis Vuitton - Selfridges and commendation from ICTS Europe.
  • Reduced client business insurance premium costs by devising an innovative solution to minimizing shoplifting.
  • Coordinate the evacuation of the stores during a terrorist incident by remaining focused and driven to maintain a secure and safe environment for clients and staff, while securing items left unattended on displays.
  • Prevented trespassers from entering client property by following security protocol to lockdown perimeter, deploy counter measures, and request security backup.
  • Received commendation from company management for strategically deploying canine units to the front entrance which mitigated additional waste costs.
  • Awarded ‘Employee of the month’ in December 2010.

Affiliations

Volunteer • Embassy of Romania to the United Kingdom of Great Britain and Northern Ireland 2021 to present

Software

TimeGate

Concept Evolution – Booking system for car park

Concept Reach – Login task and maintenance request for FM Service Desk

Verature – Visitor and contractor management software and compliance

MyTag – Key and asset tracking

C-Cure 9000 Administration - Visitor and contractor passes management

C-Cure 9000 Monitoring – Monitoring station

8X8 Work – Business phone system

GLH Booking – Booking cabs system

Track & Trace – Letters and parcels tracking system

X-Ray Rapiscan 620XR System

Dymo Label Writer 450 – Labelling parcels

Victor - CCTV System

Certification

• IOSH Managing Safely

Timeline

• IOSH Managing Safely

09-2023

• Facilities Management

09-2023

Security Supervisor

Wellcome Trust
12.2019 - Current

Security Supervisor

ICTS Europe
12.2017 - 07.2018

Security Specialist

County Enforcement Group
04.2017 - 12.2017

Account Manager

Shield Industries Ltd
01.2017 - 12.2019

Retail Store Detective

Special Agency Security Bodyguard
08.2016 - 04.2017

High School Diploma -

London School of Business And Management
09.2013 - 09.2015

Team Leader

Media Support Security
12.2011 - 05.2017

Military Officer

Gendarme Romania
10.2006 - 10.2010

Military Police Corporal

Military Police Romania
04.2006 - 10.2006

DipHE - Pshychology

University of Spiru Haret, Romania
09.2004 - 09.2007

Bachelor's - Quality Control of Food Products

Post-Secondary School
09.1999 - 09.2001
Alexandru ZamfirPrivate Security