Alexandru Zaharia
Fulwood, Preston,Lancashire
Summary
I am a highly motivated professional with seven years of dedicated service within the same organisation. Throughout my tenure, I have consistently demonstrated a bold and innovative approach to problem-solving, while earning a reputation as a trusted and reliable team member.
My ability to build strong relationships and collaborate effectively with cross-functional teams has also been instrumental in achieving successful outcomes on various projects and tasks.
Overview
3
3
years of professional experience
Work history
Senior Operations Manager
Hargreaves Enterprises
Bowness-on-Windermere, Cumbria
05.2021 - Current
- Interviewed, hired and trained staff on best practices for maintaining highly efficient service teams.
- Managed subordinates to maximise individual performance and contribution.
- Read and analysed charts, product quality specifications and other records to determine the requirements for a more profitable outcome.
- Maintained relationships with stockholders by providing consistent and friendly communication.
- Collaborated with HR to resolve employee problems, complaints and grievances.
- Inspected materials, products or equipment to detect defects or malfunctions.
- Implemented quality requirements, company policies and work procedures for employees to follow.
- Accurately documented all cash, fixed assets and accrued expenses.
- Managed payroll for 100 employees.
General Manager
Hargreaves Enterprises
Bowness-on-Windermere, Cumbria
01.2020 - 05.2021
- Implemented effective customer service procedures to encourage positive feedback.
- Built and maintained loyal, long-term customer relationships through effective management.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Tracked KPIs to drive profitability and target delivery.
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
Education
Certificate of Higher Education - Prince2 Foundation in Project Management
Axelos
Project Management Fundamentals
IT Online Learning
NVQ Level 2 - Functional Skills Maths and English
Babcock
NVQ Level 3 - Hospitality Supervision and Leadership
Babcock
Skills
- Problem solving
- Inventory control
- Transferable skills
- Strong communication
- Budgetary control
- Operational support
- Management skills
- Active listening
Timeline
Senior Operations Manager
Hargreaves Enterprises
05.2021 - Current
General Manager
Hargreaves Enterprises
01.2020 - 05.2021
Certificate of Higher Education - Prince2 Foundation in Project Management
Axelos
Project Management Fundamentals
IT Online Learning
NVQ Level 2 - Functional Skills Maths and English
Babcock
NVQ Level 3 - Hospitality Supervision and Leadership
Babcock
Similar Profiles
Damon HarrisonDamon Harrison
HGV class 1 driver at HargreavesHGV class 1 driver at Hargreaves
David BatterbeeDavid Batterbee
Lead multifunctional operator at Hargreaves / Ratcliffe power stationLead multifunctional operator at Hargreaves / Ratcliffe power station
Merrice BrownMerrice Brown
Medical Technologist at Hargreaves Memorial HospitalMedical Technologist at Hargreaves Memorial Hospital
KISHORE DEVASARIKISHORE DEVASARI
Atos at Customer Service OfficerAtos at Customer Service Officer
Alexara BurnellAlexara Burnell
Radio presenter at Derbyshire Media CompanyRadio presenter at Derbyshire Media Company