Alexandru-Pavel Zavada
London,HNS
Summary
A positive and proactive professional, with ability to adapt to different situations and to switch jobs with little notice in order to ensure a safe environment for the customers and to assist with any special needs they may have. Keen to find challenging position within an exciting employer where I will be able to continue to increase my work experience and develop my abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Bartender
Caldesi Cafe
London
10.2023 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Followed strict recipes and drink measurements to minimize product used.
Bartender
Aubaine Restaurant
London
02.2023 - 08.2023
Bartender
The Restaurant Group
London
05.2022 - 01.2023
Cleaner Operative
Churchill Services
London
09.2017 - 01.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Cleaner Operativ
Interserve FS
London
02.2017 - 09.2017
Cleaner Operative
Ags People
London
03.2016 - 01.2017
Waiter/Bartender
La Folie
Iasi, Romania
05.2014 - 12.2015
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Trained new servers on restaurant policies and procedures.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Events Assistant
Bellaria Hotel
Iasi, Romania
07.2012 - 03.2014
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Ensured smooth operations during events by managing schedules and delegating tasks to volunteers or support staff effectively.
- Organized facilities preparation, refreshments and entertainment for gatherings with as many as 300 guests.
- Performed event coordination for larger parties and gatherings.
- Coordinated pre- and post-event planning with team.
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
- Promoted a safe environment at events through strict adherence to safety protocols and regulations.
- Enhanced event experience by efficiently coordinating logistics and supporting event planners.
- Handled clients' deposits and payments with organized approach and good recordkeeping abilities.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped organize and manage successful events with attendance of over 200 people.
- Developed and managed event budgets and monitored expenses.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
Waiter
Bellaria Hotel
Iasi, Romania
09.2010 - 06.2012
Education
Business and Management -
Bath Spa University - London Campus
01.2022
Professional Food and Beverage Service Qualification -
Iasi
01.2012
Assistant Music Teacher -
Music University "George Enescu"
Iasi, Romania01.2012
Music High School -
Ciprian Porumbescu
Suceava, Romania01.2008
Skills
- Satisfactory knowledge of standard Office Software (Excel, PowerPoint, Word)
- Strong multitasking
- Customer Service
- Highly reliable
- Clear and effective communication
- Team player attitude
- Organizational ability
- Memory retention
- Professional Appearance
- Inventory
- Fast Learner
- Honest and Dependable
- Teamwork and Professionalism
- Issue Resolution
- Professional Service Standards
Languages
Fluent in English and Romanian (both written and spoken)
References
Available on request
Hobbies and Interests
- Sports: Football, Tennis, Swimming
- Travelling and discovering new cultures
Timeline
Bartender
Caldesi Cafe
10.2023 - 03.2024
Bartender
Aubaine Restaurant
02.2023 - 08.2023
Bartender
The Restaurant Group
05.2022 - 01.2023
Cleaner Operative
Churchill Services
09.2017 - 01.2022
Cleaner Operativ
Interserve FS
02.2017 - 09.2017
Cleaner Operative
Ags People
03.2016 - 01.2017
Waiter/Bartender
La Folie
05.2014 - 12.2015
Events Assistant
Bellaria Hotel
07.2012 - 03.2014
Waiter
Bellaria Hotel
09.2010 - 06.2012
Business and Management -
Bath Spa University - London Campus
Professional Food and Beverage Service Qualification -
Iasi
Assistant Music Teacher -
Music University "George Enescu"
Music High School -
Ciprian Porumbescu