Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Alexandru Iordan

Alexandru Iordan

Wolverhampton,West Midlands

Summary

Highly skilled professional with expertise in SAP and CAT2 as a superuser, providing training and support. Demonstrates strong verbal and written communication, adept at machine operation and line support. Proficient in Microsoft Office, with a focus on Excel and Word. Experienced in team training, mentorship, problem-solving, and adaptability. Known for attention to detail, fast learning, and multitasking abilities. Shadowed Team Leaders and gradually assumed responsibilities for shift leadership and team motivation.

For the past 2 years, I've been in hands-on training for this position, working closely with the team, learning the tools and processes, and proving my readiness for this next step.

Led daily team briefings, delegated tasks, and supported conflict resolution during production. Collaborated with supervisors to manage team performance, shift coverage, and quality audits.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work history

Technical operator

Cargill
Wolverhampton, West Midland
01.2021 - Current
  • Ensured safety protocols, minimising risk of accidents on site.
  • Loaded and unloaded delivery vehicles promptly, facilitating smooth supply chain operations.
  • Conducted regular maintenance checks for optimal equipment functionality.
  • Maintained cleanliness and order in the workspace to foster a safe environment.
  • Collaborated with team members to meet tight production deadlines.
  • Assisted in inventory management to prevent stock shortages.
  • Improved product quality by consistently adhering to strict hygiene standards.
  • Followed recipes meticulously, resulting in consistent product taste and quality.
  • Contributed to continuous improvement initiatives, helping reduce downtime and boost line efficiency.
  • Trained and mentored new team members on machinery use, safety procedures, and quality standards.

Food production operator

Cargill
Wolverhampton, West Midland
01.2019 - 01.2021
  • Participated actively in staff training sessions to improve skill sets.
  • Maintained clean work environment for increased productivity and efficiency.
  • Adjusted machine settings to meet recipe specifications, ensured optimal product output.
  • Monitored product quality and performed in-process checks to ensure consistency and reduce waste.
  • Conducted basic maintenance and troubleshooting of machinery to prevent downtime.
  • Maintained detailed production records and documentation for audits and traceability.
  • Followed all health and safety protocols, contributing to a zero-incident workplace.

Warehouse operator

Poundland
Wolverhampton, West Midlands
10.2018 - 01.2019
  • Handled fragile goods delicately, minimizing product damage during transport.
  • Collaborated with team members for smooth warehouse operations.
  • Worked as part of a fast-paced team to load and unload deliveries, contributing to smooth supply chain operations.
  • Maintained clean and organized workspaces, following hygiene and safety guidelines at all times.
  • Cross-trained in multiple warehouse functions, including goods-in, picking, replenishment, and dispatch.

Cashier

Superbet
Iasi, Iasi
09.2016 - 09.2018
  • Handled high volumes of transactions.
  • Processed payments swiftly for improved customer experience.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Handled cash, card, and digital payments with 100% accuracy and compliance with company procedures.
  • Provided information on betting options, odds, and promotions while ensuring responsible gambling practices.
  • Resolved customer queries and issues professionally, maintaining a positive customer experience.
  • Maintained up-to-date knowledge of sports events and betting systems to assist customers effectively.
  • Ensured compliance with legal and regulatory requirements related to age verification and responsible gaming.
  • Processed customer bets, payouts, and transactions accurately while delivering friendly and efficient service in a high-volume environment.
  • Trained new staff on Superbet systems and customer interaction procedures.
  • Ensured cleanliness and order at the cashier station, supporting a welcoming and hygienic environment for customers.

Rental car agent/Car Jockey

Autoboca
Iasi, Iasi
09.2016 - 09.2018
  • Assisted customers with vehicle reservations, pick-ups, and returns, ensuring a smooth and efficient rental experience.
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Increased customer satisfaction by resolving issues.
  • Handled payments, deposits, and documentation accurately using booking systems and POS terminals.
  • Coordinated with the cleaning and fleet team to ensure vehicles were ready and available on time.
  • Delivered and retrieved vehicles between branches and service centers in a timely and safe manner.
  • Cleaned and refuelled vehicles according to company standards and prepared them for rental.
  • Maintained a clean, organized lot and assisted with customer vehicle handovers when required.
  • Reported any vehicle damage or maintenance needs to supervisors immediately.

Education

Bachelor of Science - Engineering electrical and mechanic

University of Petrosani
Petrosani
10.2014 - 06.2018

Skills

SAP (Superuser – Training & Support)

  • CAT2 (Superuser – Training & Support)
  • Strong Verbal & Written Communication
  • Machine Operation & Line Support
  • Microsoft Office (Excel, Word)
  • Team Training & Mentorship
  • Problem Solving & Adaptability
  • Fast Learner with Multitasking Ability
  • Attention to Detail

Languages

Romanian
Native
English
Advanced
French
Beginner

Timeline

Technical operator

Cargill
01.2021 - Current

Food production operator

Cargill
01.2019 - 01.2021

Warehouse operator

Poundland
10.2018 - 01.2019

Cashier

Superbet
09.2016 - 09.2018

Rental car agent/Car Jockey

Autoboca
09.2016 - 09.2018

Bachelor of Science - Engineering electrical and mechanic

University of Petrosani
10.2014 - 06.2018
Alexandru Iordan