Highly skilled professional with expertise in SAP and CAT2 as a superuser, providing training and support. Demonstrates strong verbal and written communication, adept at machine operation and line support. Proficient in Microsoft Office, with a focus on Excel and Word. Experienced in team training, mentorship, problem-solving, and adaptability. Known for attention to detail, fast learning, and multitasking abilities. Shadowed Team Leaders and gradually assumed responsibilities for shift leadership and team motivation.
For the past 2 years, I've been in hands-on training for this position, working closely with the team, learning the tools and processes, and proving my readiness for this next step.
Led daily team briefings, delegated tasks, and supported conflict resolution during production. Collaborated with supervisors to manage team performance, shift coverage, and quality audits.
SAP (Superuser – Training & Support)