Alexandru Inasescu

Oversee and coordinate large-scale operational activities within a high-volume logistics centre, managing a major client account with significant daily throughput and staffing demands. Act as the main point of contact between the client and internal teams, ensuring smooth service delivery, compliance with contractual requirements, and continuous process improvement.

Key Responsibilities & Achievements:

• Coordinate operational teams and day-to-day activities in a fast-paced, high-demand logistics environment.
• Ensure delivery of services in line with contractual targets, KPIs, and agreed quality standards.
• Recruit, onboard, and retain operational staff according to business needs, maintaining optimal workforce levels.
• Oversee payroll processes, including timesheet validation, HR and finance liaison, and resolution of discrepancies.
• Monitor and analyse operational performance metrics, generating regular reports for senior management and the client.
• Optimise workforce planning, resource allocation, and shift patterns to maximise efficiency and reduce costs.
• Maintain and strengthen client relationships through regular communication, operational reviews, and proactive problem-solving.
• Participate in strategic meetings, contributing data-driven insights and proposals for continuous improvement.

Directed operations for a 24/7 Tesco distribution centre, managing 500+ in-house staff and coordinating activities with over 1,000 Tesco employees across three rotating shifts. Maintained contractual compliance, optimized performance delivery, and strengthened strategic relationships with Tesco leadership.

Key Achievements & Responsibilities:

• Planned and directed operations across three shifts, ensuring uninterrupted service during both peak and off-peak periods.
• Collaborated daily with Tesco’s operational teams to align priorities, schedules, and performance objectives across multiple functions.
• Achieved >95% SLA compliance and consistently met all contractual KPI targets.
• Reduced staff attrition through improved onboarding processes, targeted training, and proactive employee engagement.
• Delivered a 15% increase in productivity and 8% reduction in operational costs through process redesign and workflow optimization.
• Managed workforce planning, budget allocation, and capacity forecasting to meet seasonal demand spikes without service disruption.
• Conducted regular strategic review meetings with Tesco leadership, resulting in targeted improvements and a boost in client satisfaction.

Worked in partnership with Tesco to support transport operations at a high-volume distribution centre. Managed recruitment, payroll, workforce planning, and bookings to ensure the site was fully staffed for daily operational demands. Acted as the main point of contact between Tesco, a third-party labour contractor, and my agency to coordinate the supply of skilled personnel.

Key Achievements & Responsibilities:

• Recruited and scheduled drivers and transport staff to meet daily and seasonal operational requirements.
• Coordinated with a third-party labour supplier to provide additional workforce capacity, ensuring all staffing targets were met.
• Managed payroll data for all assigned personnel, validating timesheets and supplying accurate records to the third-party contractor for processing.
• Planned and confirmed staff bookings in line with Tesco’s operational forecasts, avoiding under or overstuffing.
• Maintained direct communication with Tesco’s transport management team to align workforce planning with operational priorities.
• Held weekly scorecard meetings with Tesco’s Lead Transport Manager to review performance data, address service issues, and agree on corrective actions.
• Ensured compliance with all agency procedures and legal requirements relating to recruitment, payroll, and working time.
• Provided regular operational and staffing reports to both Tesco and internal management.

Led shift operations at a Tesco distribution centre, managing a team of supervisors and ensuring smooth running of all activities during assigned shifts. Oversaw workforce planning, performance monitoring, and adherence to KPIs, while maintaining effective communication with the Lead Manager.

Key Achievements & Responsibilities:

• Directed day-to-day operations for the assigned shift, ensuring targets were met in a high-volume, time-critical warehouse environment.
• Managed and supported a crew of shift supervisors, providing guidance, task allocation, and performance feedback.
• Planned and allocated labour resources to meet operational forecasts, adjusting staffing levels in response to workload changes.
• Conducted disciplinary meetings where necessary, following company procedures and maintaining professional standards.
• Maintained and monitored KPIs for productivity, accuracy, and on-time performance, taking corrective actions where needed.
• Reported shift performance, operational issues, and KPI results to the Lead Manager in daily and weekly briefings.
• Coordinated with other shift leaders to ensure smooth handovers and consistent performance across all operational periods.

Led a team of 30 warehouse operatives at a Tesco distribution centre, reporting to the Shift Leader and ensuring operational targets, productivity goals, and safety standards were consistently met. Provided hands-on leadership, performance monitoring, and day-to-day problem-solving in a fast-paced logistics environment.

Key Achievements & Responsibilities:

• Directed and motivated a 30-person team, allocating tasks and ensuring completion in line with daily workload requirements.
• Monitored KPI performance for productivity, accuracy, and timeliness, implementing corrective actions when targets were at risk.
• Delivered regular coaching, training, and feedback to improve individual and team performance.
• Coordinated with supervisors and the Shift Leader to ensure seamless handovers and consistent operational flow across shifts.
• Maintained compliance with Tesco’s safety and operational procedures, conducting daily briefings and safety checks.
• Acted as the first point of contact for operative queries, resolving issues quickly to minimize workflow disruption.

Delivered operational training at a Tesco distribution centre, ensuring new and existing employees were fully equipped to meet performance, safety, and compliance standards. Supported new starters throughout their onboarding journey, providing guidance, coaching, and follow-up support to help them integrate successfully into the operation.

Performed accurate order picking at a Tesco distribution centre, consistently achieving productivity and accuracy KPIs in a high-paced environment. Recognised for reliability, attention to detail, and maintaining high work standards.