Alexandru Dumbrava
Leicester,Leicestershire
Summary
Driven leader with knack for fostering collaboration and enhancing team performance. Demonstrates strong communication and problem-solving skills, ensuring cohesive team dynamics and effective project execution. Committed to driving positive results and fostering productive work environment.
Hardworking brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Overview
10
10
years of professional experience
Work History
Bus driver
Arriva
Leicester, Leicestershire
10.2021 - Current
- Ensured passenger safety by adhering to all traffic regulations.
- Provided excellent customer service to passengers, ensuring a comfortable journey.
- Assisted elderly or disabled passengers, promoting inclusivity and respect.
- Followed company policies strictly, upholding professional standards at all times.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Covered weekend shifts to optimise service levels.
- Anticipated challenges and made proactive decisions to maintain adherence to schedules and routes.
Team leader
Royal Mail Delivery Office
Leicester, Leicestershire
02.2015 - 08.2021
- Increased team cohesion by implementing regular feedback sessions.
- Streamlined workflow for a more efficient process.
- Participated actively in team meetings contributing valuable inputs towards operational improvements.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Implemented new working methods which improved overall efficiency of the team operations.
- Delegated tasks to make best use of individuals' skills.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
Education
Bachelor of Arts - Business Management
Bath Spa University
Leicester 05.2023 -
Skills
- Excellent verbal/written communication
- Skilled in conflict resolution
- Strategic thinking
Affiliations
- Travel
- Playing Chess
- Nature
Languages
English
Advanced
Timeline
Bachelor of Arts - Business Management
Bath Spa University
05.2023 -
Bus driver
Arriva
10.2021 - Current
Team leader
Royal Mail Delivery Office
02.2015 - 08.2021
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