ALEXANDROS SKOURAS
London
Summary
Experienced professional with focus on administrative and operational support. Delivers streamlined processes and enhanced organisational efficiency through strong analytical and problem-solving skills. Committed to fostering collaborative environments and ensuring compliance with all regulations and standards.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Security Response Officer
CIS Security
London
2025.05 - 2026.05
- Worked on different multiple sites across London covering shifts
- Collaborated with colleagues for effective teamwork.
- Facilitated smooth communications between departments for better coordination.
- Provided customer service to improve overall visitor experience.
- Ensured safety by routinely patrolling and conducting security checks.
- Maintained high standards of personal conduct, contributing to a positive work environment.
- Delivered top-notch service to visitors, enhancing their experience at the venue.
Security Supervisor
CIS Security
London
2024.01 - 2025.04
- Provided excellent customer service whilst maintaining vigilance over property protection.
- Oversaw evacuation procedures during emergency situations, ensuring public safety.
- De-escalated conflicts in a calm, composed manner to maintain peace.
- Improved site security by training new staff on company procedures and protocols.
- Monitored alarm systems effectively preventing unauthorised breaches.
- Handled sensitive information confidentially, safeguarding company assets and reputation.
- Maintained safety by monitoring CCTV systems and conducting regular patrols.
- Managed access control, ensuring only authorised personnel entered the premises.
- Liaised with law enforcement agencies for effective response to incidents.
- Analysed CCTV to track thefts and compiled incident reports.
- Clearly conveyed important messages and key information during handovers to security personnel.
- Liaised with emergency services to facilitate prompt medical and legal responses.
- Worked in security control room to continuously monitor CCTV feeds.
Security Officer
CIS Security
London
2023.02 - 2023.12
- Patrolled premises regularly, contributing to a safe work environment.
- Upheld strict access controls for ensuring building security.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Worked in security control room to continuously monitor CCTV feeds.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Completed regular patrols after business hours, preventing intrusions and detecting problems.
- Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
- Remained flexible in rapidly moving environment and adapted to developing situations.
Security Officer (Front of House)
CIS Security
London
2021.12 - 2022.11
- Patrolled premises regularly, contributing to a safe work environment.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Upheld strict access controls for ensuring building security.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
Retail Security Officer
Total Security Services
London
2018.04 - 2021.11
- Ensured store safety by conducting regular security checks.
- Handled disputes calmly, resolving issues without escalating situations unnecessarily.
- Always maintained professional demeanour while interacting with unruly customers or suspects.
- Represented the company professionally during interactions with customers or law enforcement agencies.
- Collaborated with store management for implementation of effective security measures.
- Managed detained shoplifters until police arrival to ensure overall safety.
- Monitored CCTV systems for signs of suspicious behaviour.
- Maintained detailed records of all unusual activities with high levels of accuracy.
- Strengthened loss prevention efforts by maintaining a visible presence on the shop floor.
- Identified potential threats by closely monitoring crowd behaviours.
- Adhered strictly to legal guidelines during arrest and detention processes.
- Conducted routine patrols, resulting in a decrease in theft incidents.
- Delivered timely reports about incidents or breaches to management, ensuring full awareness of situation.
- Monitored CCTV systems and followed correct escalation and authority processes to handle requests to view and download CCTV footage.
- Maintained records of site activity using Daily Occurrence Book in line with established standards.
- Contributed to site safety and security by acting as a visible, uniformed deterrent.
Education
Level 2 Certificate in Door Supervision - Security
Get Licensed
London 2015.04 - 2015.04
Level 2 CCTV PSS - Security
Get Licensed
London 2019.10 - 2019.10
Skills
- IT security protocols knowledge
- Operational supervision
- Report-writing
- Leadership excellence
- First Aid and CPR administration
- Professional networking
- Security protocols
- Site patrols
- CCTV management
- Conflict de-escalation tactics
- Policy enforcement
- Incident reporting
- Attention to Detail
- Conflict Resolution
- Community engagement
Certification
- Level 2 Diploma – Public Space Surveillance (CCTV)
- Level 2 Diploma – Door Supervision
REFERENCES
Available on request
Languages
Greek
Native
Timeline
Security Response Officer
CIS Security
2025.05 - 2026.05
Security Supervisor
CIS Security
2024.01 - 2025.04
Security Officer
CIS Security
2023.02 - 2023.12
Security Officer (Front of House)
CIS Security
2021.12 - 2022.11
Level 2 CCTV PSS - Security
Get Licensed
2019.10 - 2019.10
Retail Security Officer
Total Security Services
2018.04 - 2021.11
Level 2 Certificate in Door Supervision - Security
Get Licensed
2015.04 - 2015.04