Summary
Skills
Languages
Education
Work history
Timeline
SeniorSoftwareEngineer
Alexandre Roque da Silva

Alexandre Roque da Silva

Summary

Thank you for checking out my page. I'm an AI and Robotics BSc graduate from Aberystwyth University and I'm looking to build a career in software development and research. At the same time, I am open to different opportunities outside of software development and would love to get involved in Humanitarian work. I am productive, like to apply what I learn and enjoy learning new skills. Feel free to check out my work experience below and my public projects here: https://github.com/WhicheverCub05

Skills

  • Languages: Java, JavaScript ( Nodejs, Threejs), C, C, C#, Python, HTML, CSS, , Haskell, SQL, NoSQL
  • Full stack development ( web and app )
  • AI ( Machine Learning )
  • Experience working with micro-controllers including Arduino, Raspberry pi, NodeMCU
  • Code using Microsoft Visual, Jetbrains, Atom and other IDEs to a convention to comply with industry-standards
  • CAD (Autodesk)/3D modelling (Blender) and 3D printing
  • Digital Audio Workstations Audio Pluggins
  • Efficient at troubleshooting Hardware and Software issues for devices running Windows, macOS, iOS, Linux, Android
  • General Data Protection Regulation (GDPR) training
  • Proficient using Microsoft Office
  • Great at working in teams and with other departments
  • Communicate to a professional standard via teams, jabber, email, phone, remote desktop
  • Experience working from home

Languages

English
Fluent
Portuguese
Intermediate
French
Elementary

Education

Bachelor of Science - Artificial Intelligence and Robotics with Integrated year in Industry

Aberystwyth University
Aberystwyth
09.2019 - 07.2023

A-Levels - Maths, Physics, Design Technology, Computer Science

Warminster School
Warminster
09.2017 - 06.2019

Work history

IT Service Desk Engineer (Part time)

Aberystwyth University
Aberystwyth, Ceredigion
09.2022 - Current
  • Overseeing the library lobby in the evenings until the front desk
    closing hours or library closing hours
  • Assist Student and Staff with administrative issues on a front desk,
    and via email and phone
  • Work with a Library, Networking and Maintenance team to resolve
    late on-campus issues
  • Provide suggestions to maintain customer service quality

IT Service Desk Engineer

Aberystwyth University
Aberystwyth, Ceredigion
07.2021 - 08.2022
  • Supported Students and Staff by resolving software and hardware
    issues on a front desk.
  • Worked equally on-site and remotely using email, phones, remote
    desktop, and remote assistance tools to assist with queries.
  • Managed and maintained computer equipment; re-imaging
    computers and tablets, managing stock and resolving central printer
    issues.
  • Liaising with other university departments to assist university
    members and members of the public.
  • Used a ticketing system and other proprietary software to keep track
    of longer queries.
  • Learnt to work in a highly busy environment, sometimes answering
    50 support calls in a day.

Software Quality Assurance Tester

Harford Control
Trowbridge, Wiltshire
07.2019 - 09.2019
  • Defined testing scope and requirements for specific features.
  • Conducted Manual Software tests for proprietary software in
    development and authored reports
  • Liaised with software development team to resolve software defects.
  • Introduced to manufacturing industry standards and policies

Sound Equipment Technician

St.Andrews School, Turi
Turi, Rift Valley, Kenya, Molo
01.2015 - 06.2017
  • Worked closely with event organisers to set up audio and video equipment for events, shows and formal gatherings
  • Trained and Managed a small team of technicians to assist with the audio equipment
  • Maintained audio equipment stock and functionality

Timeline

IT Service Desk Engineer (Part time)

Aberystwyth University
09.2022 - Current

IT Service Desk Engineer

Aberystwyth University
07.2021 - 08.2022

Bachelor of Science - Artificial Intelligence and Robotics with Integrated year in Industry

Aberystwyth University
09.2019 - 07.2023

Software Quality Assurance Tester

Harford Control
07.2019 - 09.2019

A-Levels - Maths, Physics, Design Technology, Computer Science

Warminster School
09.2017 - 06.2019

Sound Equipment Technician

St.Andrews School, Turi
01.2015 - 06.2017
Alexandre Roque da Silva