Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexandre Afonso

London,United Kingdom

Summary

Motivated professional demonstrating strengths in customer interaction and team collaboration. Adapts to diverse administrative roles while maintaining a focus on delivering positive patient experiences. Eager to contribute and support organisational goals through effective communication and organisational skills.

Overview

4
4
Languages
6
6
years of professional experience

Work History

Dental Office Receptionist

Tottenham Green Dental Practice
10.2024 - 06.2026
  • Welcomed patients at reception, ensuring a friendly atmosphere in the dental practice., providing a warm and welcoming atmosphere in the dental practice.
  • Processed payments for dental services, ensuring accurate handling of cash, credit cards, and insurance claims.
  • Provided administrative support to dental staff through efficient document preparation and management.

Receptionist Assistant

Haringey Law Centre
12.2022 - 09.2024
  • Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
  • Maintained clean and orderly reception area to impress and welcome visitors.
  • Handled confidential documents and information with discretion and integrity.
  • Studied common law principles and prerogatives to enhance legal understanding.

Reception

The Tower Hotel
08.2020 - 05.2022
  • Compiled customer information from email, phone, and post to ensure accurate and up-to-date records.
  • Organised and classified customer files in Word, Excel, Google Docs, and PDF formats for easy retrieval and access.
  • Compiled daily reports on reception activities for management review, highlighting key trends and patterns.

Education

Apprenticeship - Business Administration

London South Bank University
City of london
01-2020

Skills

  • Appointment scheduling
  • Payment processing
  • Administrative support
  • Document management
  • Customer service
  • Team collaboration
  • Communication skills

Languages

Portuguese
First Language
English
Proficient
C2
Spanish
Intermediate
B1
Japanese
Beginner
A1

Timeline

Dental Office Receptionist

Tottenham Green Dental Practice
10.2024 - 06.2026

Receptionist Assistant

Haringey Law Centre
12.2022 - 09.2024

Reception

The Tower Hotel
08.2020 - 05.2022

Apprenticeship - Business Administration

London South Bank University
Alexandre Afonso