Overview
Work history
Education
Languages
Timeline
Generic

Laura Alexandra Fotache

London,Greenford

Overview

3
3
years of post-secondary education

Work history

Front of House

Blink Brow Bar
London
  • Managed over 50 customers per day and achieved increased sales by 5% in the first month of employment.
  • Cultivated welcoming Front of House environment, demonstrating enthusiasm to build positive rapport with guests and colleagues.
  • Maintained clean and organised front of house area for a welcoming environment.
  • Supported the Front of House Manager in daily administrative tasks for smooth operations.
  • Provided outstanding front of house customer service by surpassing customer expectations with excellent care and attention to detail.

Front of House Team Member

Ole & Steen​​​​‌‍​‍​‍‌‍‌​‍‌‍‍‌‌‍‌‌‍‍‌‌‍‍​‍​‍​‍‍​‍​‍‌​‌‍​‌‌‍‍‌‍‍‌‌‌​‌‍‌​‍‍‌‍‍‌‌‍​‍​‍​
London
  • Maintained high standards of customer service during peak times.
  • Served high volumes of guests (250-300) in fast-paced service environments with exceptional customer care.
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Operated POS systems effectively, accurately processing numerous customer bill payments.
  • Elevated guest experiences by delivering tailored, personalised customer service.

Education

Bachelor of Arts - Criminology with Psychology

University of West London
London
09.2018 - 08.2021

Languages

English
Fluent
Romanian
Native

Timeline

Bachelor of Arts - Criminology with Psychology

University of West London
09.2018 - 08.2021

Front of House Team Member

Ole & Steen​​​​‌‍​‍​‍‌‍‌​‍‌‍‍‌‌‍‌‌‍‍‌‌‍‍​‍​‍​‍‍​‍​‍‌​‌‍​‌‌‍‍‌‍‍‌‌‌​‌‍‌​‍‍‌‍‍‌‌‍​‍​‍​

Front of House

Blink Brow Bar

Similar Profiles

Create profile
Laura Alexandra Fotache