Alexandra Wilson
Cheltenham,Gloucestershire
Summary
Multilingual and well-travelled individual with experience living in Shanghai and Hong Kong, offering strong cross-cultural communication and interpersonal skills. Friendly, professional, and service-oriented, with a natural ability to make guests feel welcome. Adaptable and resourceful, with proven teamwork, organisation, and problem-solving skills developed through international experience and academic achievements. Highly motivated and enthusiastic, with a strong commitment to delivering exceptional guest care in a hospitality setting.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Voluntary teaching & learning speaking assistant
Po Chiu Catholic Secondary School
Hong Kong SAR, China
10.2024 - 10.2025
- Assisted students with English communication, developing clear and patient customer-facing communication skills.
- Adapted explanations to different levels of understanding, demonstrating flexibility and empathy with diverse guests’ needs.
- Built positive relationships in a cross-cultural environment, enhancing ability to work with international clients.
- Gained experience in providing guidance and support in a calm, professional manner.
English language tutor for Chinese students
self-employed
Shanghai, China
06.2020 - 06.2023
- I effectively conveyed complex concepts in an easy-to-understand manner to students of whom English is not their first language, which enhances my ability to interact and communicate with guests from diverse backgrounds
- I demonstrated patience and adaptability in different situations, skills that are essential in responding to guest needs and resolving issues
- My experience working with students from different countries deepened my cultural sensitivity and awareness, enabling me to interact respectfully and effectively with an international clientele
- I managed schedules and lesson plans efficiently, which translates well into maintaining an organised and welcoming hotel environment
- I coordinated with parents for ongoing feedback about their child's progress, skills which contribute to creating a welcoming and trusting atmosphere
Education
The British International School
Shanghai 08.2017 - 06.2021
GCSEs - 10 GCSEs
King George V School
Hong Kong 08.2021 - 06.2023
A-Levels - Spanish, Russian, Economics, Mathematics
Pate's Grammar School
Cheltenham, Gloucestershire 09.2023 - 06.2025
Skills
- Effective communication
- Collaboration & Teamwork
- Professional and mature
- Organisation and time management
- Near-native Spanish speaking skills
- Native Russian speaking skills
- Intermediate Mandarin Chinese speaker
- Spreadsheet creation on excel
- Video editing skills
Languages
English
Native
Russian
Fluent
Spanish
Advanced
Chinese (Mandarin)
Intermediate
Affiliations
Salsa and Bachata dancing, singing, acting on stage, gym, cycling, reading
Timeline
Voluntary teaching & learning speaking assistant
Po Chiu Catholic Secondary School
10.2024 - 10.2025
A-Levels - Spanish, Russian, Economics, Mathematics
Pate's Grammar School
09.2023 - 06.2025
GCSEs - 10 GCSEs
King George V School
08.2021 - 06.2023
English language tutor for Chinese students
self-employed
06.2020 - 06.2023
The British International School
08.2017 - 06.2021
Similar Profiles
Jacob MurphyJacob Murphy
Student Activity Council at Monsignor Doyle Catholic Secondary SchoolStudent Activity Council at Monsignor Doyle Catholic Secondary School
Nylah JonesNylah Jones
Teaching Assistant at Holy Cross Catholic Secondary SchoolTeaching Assistant at Holy Cross Catholic Secondary School
HENRY BINENEHENRY BINENE
Volunteer at St. Oscar Romero Catholic Secondary SchoolVolunteer at St. Oscar Romero Catholic Secondary School
Tom StewardTom Steward
Bar associate at JD WetherspoonBar associate at JD Wetherspoon
Megan KeelingMegan Keeling
Youth staff at Carnival UkYouth staff at Carnival Uk