Years of hospitality experience
Hi, I’m
Alexandra Waller
Marske,Redcar and Cleveland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
3
years of post-secondary education
Work history
The Wolf EspressoAustralia
Barista assistant
05.2023 - 09.2023
Job overview
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
Fez CafeAustralia
Cafe barista
03.2023 - 09.2023
Job overview
- Exhibited knowledge of coffee extraction and dialling in to produce coffee drinks to exceptionally high standard.
- Routinely replenished coffee bean supply and stocked coffee brewing equipment.
- Preserved espresso machine equipment through regular cleaning, preventative maintenance and organising swift repairs.
- Established positive rapport with regular customers by facilitating personalised guest experience.
- Employed product knowledge to recommend beverages based on customer preferences.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
Peninsula Farm CafeAustralia
Waiting staff member
03.2023 - 05.2023
Job overview
- Cleared, set and restocked tables for quick table turnaround.
- Maintained up-to-date knowledge of current promotions, specials and service additions, providing expert customer assistance.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
Education
Cleveland College of Art and DesignMiddlesborough
NVQ Level 3 from Art and Design
09.2011 - 06.2012
Prior Pursglove and Stockton Sixth Form CollegeGuisborough
A-Levels from Graphic Communication and Photography
09.2009 - 06.2011
Outwood Academy BydalesRedcar
GCSEs from including Maths, English and Science at grades C or above
09.2004 - 06.2009
Skills
- Hospitality service expertise
- Conflict resolution
- Quick learner
- Coffee machinery operation
- POS systems
- Strong communication
- Speedy and efficient
Timeline
Barista assistant
The Wolf Espresso
05.2023 - 09.2023
Cafe barista
Fez Cafe
03.2023 - 09.2023
Waiting staff member
Peninsula Farm Cafe
03.2023 - 05.2023
Cleveland College of Art and Design
NVQ Level 3 from Art and Design
09.2011 - 06.2012
Prior Pursglove and Stockton Sixth Form College
A-Levels from Graphic Communication and Photography
09.2009 - 06.2011
Outwood Academy Bydales
GCSEs from including Maths, English and Science at grades C or above
09.2004 - 06.2009
Similar Profiles
Chase BobierChase Bobier
Founder/Owner at Wolf & Scout Coffee and EspressoFounder/Owner at Wolf & Scout Coffee and Espresso
Chase BobierChase Bobier
Business Owner at Wolf & Scout Coffee And EspressoBusiness Owner at Wolf & Scout Coffee And Espresso
Jahongir BerkinovJahongir Berkinov
Lifeguard at Great Wolf Lodge|2501 Great Wolf Dr 45040Lifeguard at Great Wolf Lodge|2501 Great Wolf Dr 45040
David AppleyardDavid Appleyard
Maintenance technician (Electrical Bias) at DematicMaintenance technician (Electrical Bias) at Dematic
Olivia NicholsonOlivia Nicholson
Bar Staff Member at Coatham Road Social ClubBar Staff Member at Coatham Road Social Club