Years of hospitality experience
Hi, I’m
Alexandra Waller
Marske,Redcar and Cleveland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
3
years of post-secondary education
Work History
The Wolf EspressoAustralia
Barista assistant
05.2023 - 09.2023
Job overview
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
Fez CafeAustralia
Cafe barista
03.2023 - 09.2023
Job overview
- Exhibited knowledge of coffee extraction and dialling in to produce coffee drinks to exceptionally high standard.
- Routinely replenished coffee bean supply and stocked coffee brewing equipment.
- Preserved espresso machine equipment through regular cleaning, preventative maintenance and organising swift repairs.
- Established positive rapport with regular customers by facilitating personalised guest experience.
- Employed product knowledge to recommend beverages based on customer preferences.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
Peninsula Farm CafeAustralia
Waiting staff member
03.2023 - 05.2023
Job overview
- Cleared, set and restocked tables for quick table turnaround.
- Maintained up-to-date knowledge of current promotions, specials and service additions, providing expert customer assistance.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
Education
Cleveland College of Art and DesignMiddlesborough
NVQ Level 3 from Art and Design
09.2011 - 06.2012
Prior Pursglove and Stockton Sixth Form CollegeGuisborough
A-Levels from Graphic Communication and Photography
09.2009 - 06.2011
Outwood Academy BydalesRedcar
GCSEs from including Maths, English and Science at grades C or above
09.2004 - 06.2009
Skills
- Hospitality service expertise
- Conflict resolution
- Quick learner
- Coffee machinery operation
- POS systems
- Strong communication
- Speedy and efficient
Timeline
Barista assistant
The Wolf Espresso
05.2023 - 09.2023
Cafe barista
Fez Cafe
03.2023 - 09.2023
Waiting staff member
Peninsula Farm Cafe
03.2023 - 05.2023
Cleveland College of Art and Design
NVQ Level 3 from Art and Design
09.2011 - 06.2012
Prior Pursglove and Stockton Sixth Form College
A-Levels from Graphic Communication and Photography
09.2009 - 06.2011
Outwood Academy Bydales
GCSEs from including Maths, English and Science at grades C or above
09.2004 - 06.2009
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