Alexandra Rudd
Harrogate
Summary
Spirited professional with a range of talents spanning from managerial roles to the creative arts. Adept at providing positive experiences for customers through strong communication and conflict resolution skills. Also a proficient self-motivator with effective organizational skills and a unique talent for creative thinking.
Overview
9
9
years of professional experience
Work History
Delivery Specialist Manager
Kahlig Auto Group- Subaru
05.2023 - 01.2025
- Provided customers with a bespoke experience wherein they were introduced to, and taught how to use, the various features and technological advances available in their vehicles. These sessions enhanced the overall customer experience and satisfaction.
- Resolved customer complaints and dissatisfaction in an empathetic and professional manner, while finding solutions that met their expectations.
- Handled all record keeping of new customers and vehicles to ensure customers were provided with appointments in a timely manner.
- Assisted in training new hires by showing how to provide proper educational sessions, handle customer concerns and maintain accurate record keeping.
Receptionist
Kahlig Auto Group- Volkswagen
02.2022 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Motion Graphics Artist
Spurs Sports & Entertainment
07.2016 - 09.2021
- Responsible for creating animations and graphics for various sports teams, performing artists and television broadcast.
- Completed complex projects by utilizing advanced compositing techniques to bring together 2D and 3D animation elements.
- Leveraged strong technical skills in Adobe Creative Suite to streamline processes and create memorable motion graphics.
Education
Bachelor of Science - Motion Graphics And Animation
Art Institute of San Antonio
San Antonio, Texas05-2016
Skills
- Self-motivation and discipline
- Professionalism and punctuality
- Patience and tolerance
- Communication and interpersonal skills
- Customer relationships
- Organizational and multitasking skills
- Strong creative skills
- Proficient in Adobe Creative Suite and Microsoft Office
Timeline
Delivery Specialist Manager
Kahlig Auto Group- Subaru
05.2023 - 01.2025
Receptionist
Kahlig Auto Group- Volkswagen
02.2022 - 05.2023
Motion Graphics Artist
Spurs Sports & Entertainment
07.2016 - 09.2021
Bachelor of Science - Motion Graphics And Animation
Art Institute of San Antonio
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