ALEXANDRA MIDDLETON
Norwich,Norfolk
Summary
Diligent, customer-focused worker with experience in retail, customer service and food handling environments. Able to show initiative and work independently, as well as working successfully within a team to deliver the highest standards of retail operations. Skilled at fostering relationships with both colleagues and customers. Always ready to offer 100% energy, approaching tasks and challenges positively and creatively, whilst maintaining a calm demeanour.
Overview
7
7
years of post-secondary education
4
4
years of professional experience
Work history
Shop Assistant
HARTLEY WITNEY DRY CLEANERS
2023.08 - 2024.09
- Independently and professionally managed full operations in a busy High street store. Excellent communication skills working in-person with and telephonically with customers. Promoted a warm and friendly atmosphere, built rapport with regular service users, and provided attentive service to foster a loyal customer base. Co-ordinated closely with management to ensure high standards of service quality. Handled payment transactions efficiently and maintained accurate records.
Library Assistant
BASINGSTOKE DISCOVERY CENTRE
2023.07 - 2023.07
- Provided friendly front-line assistance to patrons, managing enquiries efficiently to ensure user satisfaction. Assisted library users of all ages to access information and resources. Sorted and shelved books by categorisation to maintain organisation. Assisted with organising and delivering special activities for children to increase community engagement.
Sales Assistant
THE HAPPY VEGAN COMPANY
2023.02 - 2023.06
- Developed specialist product knowledge and provided direct customer service as a Sales Assistant in a local small business. Addressed customer needs promptly, resulting in positive feedback. Handled stock, weighed and packaged food and other goods, and ensured stock replenishment in a timely manner to maintain product availability. Fostered a welcoming store environment by maintaining clean and well-organised displays
Voluntary Worker
YOUNG@HART
2021.01 - 2022.01
- Provided weekly social support to elderly community members through voluntary charity work, enhancing their wellbeing and fostering connections.
Retail Work Experience
POSH TOTTY DESIGNS BRIGHTON
2020.07 - 2020.07
- Gained experience in retail processes by hand making products, collaborating as a team member, completing administration tasks, and handling and shipping items.
Education
BA (Hons) - Film and Television Production
THE UNIVERSITY OF EAST ANGLIA
Norwich, Norfolk 2024.09 -
A-Levels -
THE SIXTH FORM COLLEGE FARNBOROUGH
Farnborough, Hampshire 2022.09 - 2024.06
GCSEs -
ROBERT MAY’S SECONDARY SCHOOL
Odiham, Hampshire 2017.09 - 2022.06
Skills
- Operating computerized till
- Checking stock intake
- Customer service and communicating effectively
- Food hygiene certification
- Health and safety awareness certification
- Moving and handling certification
- Computer literate
- Posting social media content for business
- Problem-solving initiative
- Punctuality
- Public speaking
REFERENCES:
- Pauline, Tyldesley, home-management@outlook.com, 01252940479, Hartley Witney Dry Cleaners, 1 Webbs Mews, Hartley Witney, RG27 8NZ, Ms Pauline Tyldesley
- Keith, M. Johnston, Keith.Johnston@uea.ac.uk, 01603592274, School of Media, Language & Communication Studies, Norwich Research Park, Norwich, NR4 7TJ, University of East Anglia
Affiliations
- Arts - Film, Fashion, & Music
- Crafting - Crocheting & Sewing
- Reading - Classics, Literary Fiction, & Biographies
- Politics - Advocating for Human Rights, Ran my college's feminist society
Timeline
BA (Hons) - Film and Television Production
THE UNIVERSITY OF EAST ANGLIA
2024.09 -
Shop Assistant
HARTLEY WITNEY DRY CLEANERS
2023.08 - 2024.09
Library Assistant
BASINGSTOKE DISCOVERY CENTRE
2023.07 - 2023.07
Sales Assistant
THE HAPPY VEGAN COMPANY
2023.02 - 2023.06
A-Levels -
THE SIXTH FORM COLLEGE FARNBOROUGH
2022.09 - 2024.06
Voluntary Worker
YOUNG@HART
2021.01 - 2022.01
Retail Work Experience
POSH TOTTY DESIGNS BRIGHTON
2020.07 - 2020.07
GCSEs -
ROBERT MAY’S SECONDARY SCHOOL
2017.09 - 2022.06