Alexandra Marcu
Reading
Summary
Passionate about supporting, encouraging people and gaining relevant experience in mentoring and community service. My strong communication skills enable me to build relationships and trust with people and their families. I am empathetic and devoted to creating a safe environment where individuals can thrive. With skills in problem-solving and conflict resolution, I am committed to promoting inclusivity and respect. My enthusiasm for development and my educational background makes me well suited to working with at risk or underserved populations.
Overview
4
4
Languages
1
1
Certification
3
3
years of professional experience
Work History
Residential Support Worker
Mysa care
Farnborough
08.2026 - Current
- Providing person-centred support to individuals experiencing complex mental health difficulties and behaviours that may present a high risk of harm or self-harm.
- Supporting individuals to maintain their safety, dignity, independence, and emotional wellbeing
- Recognised and responded to signs of distress, emotional crisis, self-harm, or escalating behaviour to ensure timely interventions and support.
- Applied de-escalation, active listening, reassurance, and trauma-informed approaches to effectively support individuals in crisis situations.
- Following individual care plans, risk assessments, safeguarding procedures, and positive behaviour support plans.
- Carrying out regular observations and monitoring changes in presentation, mood, behaviour, and risk levels.
- Facilitated choice and independence in care planning to empower individuals in their recovery journey.
- Recording and reporting incidents, observations, changes in behaviour, and relevant concerns accurately and confidentially.
Healthcare Assistant
We are the care
Reading
05.2026 - 09.2026
- Maintaining Routine and Structure: Helped clients stick to daily routines, including medication, hygiene, meals, and sleep; Shows understanding of behavioural reinforcement, therapeutic structure, and the importance of routine in mental health recovery.
- Monitored and reported significant changes in clients' mood, behaviour, or mental state to healthcare teams, ensuring timely interventions.
- Supported clients with dementia or cognitive decline through calm and structured communication, enhancing their understanding and comfort with daily activities.
- Provided emotional support and companionship to clients experiencing loneliness, anxiety, or illness, fostering a sense of security and well-being.
Youth Mentor
Storyy Group
Bracknell
08.2025 - 04.2026
- Provided one-to-one emotional support sessions for young people, creating safe, non-judgmental space for discussing feelings and experiences, fostering coping skills and emotional resilience.
- Understanding and Assessing Needs: Observe and communicate with young people to understand their individual needs (emotional, educational, physical, social) using a person-centred approach to support planning while working with the team to ensure placement settings meet each young person's specific needs.
- Coordinated communication with external services to facilitate support for young people, helping them articulate their needs and advocate for themselves with professionals.
- Monitored safeguarding concerns and reported according to procedures, participating in training and supervision to ensure compliance with regulations.
Advocate
Advocate of Victims of Abuse
Online -Socials
01.2024 - 01.2025
- Narcissistic Abuse Education: Sharing insights and psychoeducation on narcissistic behaviours, trauma bonding, gaslighting, and the healing journey. Providing clear, accessible education on narcissistic traits in order to help survivors make sense of their experiences and take back control.
- Delivered trauma-aware education on narcissistic abuse to assist survivors in identifying red flags, rebuilding self-trust, and regaining their voice, empowering them to break free and set boundaries.
- Educated survivors on hidden dynamics of narcissistic abuse, enabling recognition of manipulation tactics and narcissistic traits to regain necessary clarity for healing.
- Facilitated healing process by offering practical insights into narcissistic abuse, addressing gaslighting, trauma bonding, and emotional cycles to enable survivors to heal with clarity and confidence.
- Trauma-Informed Support: Providing safe, compassionate, and trauma-informed guidance to individuals recovering from narcissistic abuse. My approach is rooted in validation, clarity, and support.
Education
BA (Hons) - Criminology and Psychology
ARDEN UNIVERSITY
LondonSkills
- Trauma support
- Advocacy
- Active listening
- Empathetic boundaries
- Strong ethical judgement
- Mentoring
- Flexibility in thinking
- Self-awareness
- Communication
Languages
English
Proficient
C2
Greek
Proficient
C2
Romanian
Proficient
C2
Spanish
Intermediate
B1
Certification
- Positive Psychology course, 2024-01-01
- Life Coaching course, 2024-01-01
- Narcissism awareness certificate, 2024-01-01
- Arden University London: 2022-2026
-BA (Hons) Criminology and Psychology.
-Relevant Coursework: Working within
the Criminal Justice System, Youth Crime
and Justice, Forensic Psychology,
Victimology, Cyberpsychology, Developmental Psychology, Psychology with Counselling
Hobbies and interests
- I have a strong interest in understanding human behaviour, emotional experiences, and the factors that shape wellbeing and relationships. I regularly engage with books, podcasts, audiobooks, and other educational resources to broaden my knowledge and deepen my understanding. I am committed to continuous self-directed learning, personal development, and professional growth, actively seeking opportunities to expand my knowledge, challenge my perspectives, and apply new learning to both personal and professional practice.
Personal Qualities
I am a highly conscientious, self-aware and observant mental health professional with strong analytical and emotional intelligence. I bring compassion, empathy and a calm, non-judgemental presence when supporting individuals experiencing complex mental health difficulties, trauma, self-harm and emotional distress. I have a strong ability to observe behaviour, identify patterns, recognise triggers and notice subtle changes in emotional presentation, helping me to anticipate potential risks and respond appropriately. I build trust through clear communication, active listening and professional boundaries, while promoting emotional safety, dignity, resilience and recovery.
Professional Values & Work Environment
I thrive in collaborative environments built on open-mindedness, adaptability, accountability, integrity, and mutual respect. I value clear, honest, and constructive communication, active listening, respect for diverse perspectives, and professional boundaries. I believe strong professional relationships are founded on trust, emotional intelligence, dignity, accountability, and a commitment to mutual growth.
Currently undertaking
- CMI Level 7 Somatic Trauma-Informed Coaching & Leadership — Master’s Degree Equivalent; CMI/Ofqual recognised qualification.
- Somatic Trauma-Informed Coach — ICF & CPD accredited.
- Trauma-Informed Positive Psychology Practitioner — ICF & CPD accredited.
- Narcissistic Abuse Specialist — CPD accredited.
- Domestic Abuse & Coercive Control Practitioner — specialist professional training.
Timeline
Residential Support Worker
Mysa care
08.2026 - Current
Healthcare Assistant
We are the care
05.2026 - 09.2026
Youth Mentor
Storyy Group
08.2025 - 04.2026
Advocate
Advocate of Victims of Abuse
01.2024 - 01.2025
BA (Hons) - Criminology and Psychology
ARDEN UNIVERSITY