Alexandra Iuga
BICESTER,Oxfordshire
Summary
Driven and efficient professional with expertise in communication, customer service, and administration. Demonstrates exceptional organisation and time management abilities, coupled with a keen attention to detail. Known for excellent communication skills, multitasking abilities and a proactive approach to problem solving.
Proficient in filing, data entry and record keeping, with knowledge of Microsoft Office applications.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Probation counselor
National Probation Department
Satu Mare, Romania
01.2023 - 03.2025
- Supervised and assessed persons with offending behaviour.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Completed duties to deliver on targets with accuracy and efficiency.
- Successfully delivered on tasks within tight deadlines.
- Used Microsoft Office and other software tools to create documents and clear communications.
Logistics assistant
OPUS IVS
Wheatley, Oxfordshire
11.2021 - 05.2022
- Processed the orders and assisted in planning and tracking shipments domestically and internationally.
- Prepared shipping documentation and maintained detailed records.
- Provided general administrative help like filing, data entry and maintaining logistics systems.
- Handled disputes or complaints from customers swiftly, maintaining good relationships.
- Efficiently managed inventory levels by conducting regular stock checks.
Social worker
Oxfordshire County Council/London
Witney/London, Oxfordshire/London
11.2018 - 06.2021
- Established trustful relationships with clients to facilitate open communication.
- Ensured child safety by conducting regular home visits and risk assessments.
- Maintained up-to-date case records for accurate documentation of progress or concerns.
- Assessed client needs for appropriate referral to specialist services.
- Maintained accurate, up-to-date and confidential files in line with reporting standards.
Education
Bachelor's Degree - Social Work
Babes-Bolyai University Cluj Napoca
Romania 10.2009 - 06.2012
Skills
- Communication skills (verbal and written)
- Customer service
- Organization and time management
- Problem solving
- Attention to detail
- Filing and record keeping
- Knowledge of Microsoft Office
Languages
English
Fluent
Timeline
Probation counselor
National Probation Department
01.2023 - 03.2025
Logistics assistant
OPUS IVS
11.2021 - 05.2022
Social worker
Oxfordshire County Council/London
11.2018 - 06.2021
Bachelor's Degree - Social Work
Babes-Bolyai University Cluj Napoca
10.2009 - 06.2012
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