Alexandra Godfrey
Abbotsford,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Dog Trainer, Walker and Boarding
Tails In Motion (Sole Proprietorship)
01.2010 - 04.2019
- Maintain a courteous demeanor while communicating with clients via in-person, email or telephone and respond to inquiries in a timely manner.
- Conduct in-person intake interviews with potential new clients and their dogs to assess their needs and goals, and evaluate whether their dog is better suited to group hikes or solo walks.
- Use Google docs and sheets for maintaining records of client billing and payments, monthly/yearly expenses and income, and behavioural and training evaluations.
- Evaluated dogs' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Watched dogs for triggers, signs of aggression and pack behaviours to formulate possible solutions.
- Maintained industry relevance by actively participating in professional development opportunities, including workshops, seminars, and conferences focused on new canine training methodologies.
Assistant Store Manager
Sadie Ann McMurray Antiques
01.2012 - 05.2014
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue, and used Excel spreadsheets to log monthly sales and expenses.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Diploma - Hospitality Business Management
Canadian Tourism College
Surrey, BC04.2008
High School Diploma -
W.J.Mouat Secondary
Abbotsford, BC06.2005
Skills
- Creative Problem-Solving
- Interpersonal Communication
- Customer Service and Relations
- Computer Proficiency
- Record Keeping Abilities
- Active Listening
- Critical Thinking
- Professional telephone demeanor
Languages
English
Native language
French
Upper intermediate
B2
Timeline
Assistant Store Manager
Sadie Ann McMurray Antiques
01.2012 - 05.2014
Dog Trainer, Walker and Boarding
Tails In Motion (Sole Proprietorship)
01.2010 - 04.2019
Diploma - Hospitality Business Management
Canadian Tourism College
High School Diploma -
W.J.Mouat Secondary
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