Summary
Overview
Work History
Education
Skills
Personal Information
Personalstatement
Timeline
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ALEXANDRA DALEY

ALEXANDRA DALEY

Edinburgh

Summary

My name is Alexandra however, most people call me Allie. I am 20 years of age, and I am friendly, motivated and enthusiastic. I hold a strong work ethic and have developed good customer service skills throughout my various employment opportunities. I am also a fast learner and willing to adapt to any work environment with an open mindset. My aspirations for the future include studying in a career field of interest and gaining relevant qualifications. Currently I am living abroad in the UK and seeking employment to achieve my goal of establishing a home base in the UK. I am passionate about focusing on my health and fitness, travelling, surrounding myself with friends and family and being in nature at the beach or hiking in the bush.

Overview

7
7
years of professional experience

Work History

Retail/Warehouse Assistant

Alulu Swim - Swimwear Company
Gold Coast
03.2024 - 01.2025
  • Conducted timely and accurate inventory counts to maintain supply records, and facilitate smooth ordering.
  • Determined shipping methods, routes, or rates for swimwear products to be posted or shipped.
  • Packed and labeled swimwear merchandise to prepare for loading and shipment to customers.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Identified defective, incorrect, or missing merchandise, and promptly reported to company owner.
  • Maintained a clean, tidy, and organised work area in the warehouse.
  • Traced missing products and shipments through carrier and customer communications.
  • Organised warehouse racks to ensure efficient storage of swimwear products.
  • Updated inventory and production information using warehouse management systems through the manual editing of the website.
  • Inspected outgoing shipments to maintain quality assurance standards.
  • I worked additional hours when necessary for the company.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments and individually. Also, trusted to work remotely.
  • Completed day-to-day duties accurately and efficiently.
  • Able to use social media platforms to promote swimwear brand online.

Sole Trader/ Aftermarket Sales

CARAVAN HQ
G
12.2022 - 12.2024
  • Traveled throughout Australia working at various caravan and camping expeditions.
  • Formulating legally binding contracts for customers who have purchased a caravan at the show.
  • Promoting aftermarket products for customers to compliment their caravan purchase.
  • Completing efficient and clear paperwork and record keeping. Maintaining accurate tracking of caravan orders.
  • Designed comprehensive run sheets to support managers and sales teams.
  • Maintained cleanliness and presentation of office, stands, and caravans.
  • Dedicated to working away the majority of weekends.

Skills:

Working fast paced and high pressure sales environment, sales techniques and strategies, invoicing and managing tax records, effective communication, problem solving, negotiation, business acumen, time management skills and punctuality, organisation with traveling, positive build rapport building skills with customers, ability to work independently and as part of a team, ability to accept constructive criticism, active listening, persistence.

Customer Service

WOOLWORTHS
Kingscliff
01.2022 - 01.2023
  • Deli: Packing the meat fridge, operating the meat slicer, customer service, packing the deli case, stocktaking, online orders, and cleaning.
  • Fruit and vegetables: Setting up and organising the fruit and vegetable section, adhering to safe food handling compliance, cutting fruit, processing online orders, conducting stock takes, maintaining cleanliness, and setting up and packing down displays.
  • Fresh convenience: Conducting stocktake for all refrigerated goods, rotating stock, re-stocking refrigerated areas, temperature checks, and cleaning out the refrigerated areas.
  • Night Fill: Working unsupervised after-hour shifts, stocking the shelves within timeframes, and facing shelves.

Waitress

EARTH PANTRY CAFE
Kingscliff
01.2021 - 01.2022
  • Operated tills, served customers in an efficient and friendly manner, processed orders, and handled money transactions.
  • Waitressing, serving food and beverages, setting up and packing down the seating area, and maintaining a clean and organised dining area.
  • Barista duties included managing all aspects of coffee preparation, including brewing and equipment upkeep.
  • Food preparation, including making food and smoothie orders, conducting stocktake, and maintaining cleanliness and organisation of the kitchen.

Customer Service

POTTSVILLE FOODWORKS Grocery store
Pottsville
01.2018 - 01.2021
  • Registers: Customer service, check-out, cigarette handling, money handling, cleaning.
  • Deli: packing meat in the fridge, operating the meat slicer, providing customer service, packing the deli case, conducting stocktakes, managing online orders, and cleaning.
  • Fruit and vegetables: Setting up and organising the fruit and vegetable section, cutting fruit, online orders, conducting stocktake, cleaning, setting up, and packing down.
  • Supervisor: Conducting stocktake, counting tills, supervising staff, dispute resolution, dealing with refunds, closing, and opening the store.
  • Grocery: Packing shelves, organising shelves, facing shelf products, cleaning.

Education

Year 12 Higher School Certificate

Mount St Patrick College
Murwillumbah, NSW - Australia
11-2022

Future University Studies - Nursing

Southern Cross University
QLD, Australia

Skills

  • Money handling
  • Client and Customer service skills
  • Food preparation/ handling
  • Team Supervision
  • Cleaning maintenance
  • Barista and coffee presentation skills
  • Collaborative Teamwork
  • Effective Under Pressure
  • Receptive to Critique
  • Effective Sales Strategies
  • Billing and Tax Management
  • Effective communication
  • Problem solving and Dispute resolution
  • Effective Negotiation Skills
  • Business acumen and market awareness skills
  • Time management skills
  • Efficient with travelling and navigation
  • Developing Customer Relationships/rapport
  • Engaged Listening Skills
  • Persistence
  • Working efficiently under pressure

Personal Information

Date of Birth: 08/16/04

Personalstatement

Most people call me Allie. I am 20 years of age, and I am friendly, motivated and enthusiastic. I hold a strong work ethic and have developed good customer service skills throughout my various employment opportunities. I am also a fast learner and willing to adapt to any work environment with an open mindset., Gaining university qualifications, Living abroad, Building financial security, Focusing on my health and fitness, going to the gym, running etc., Surrounding myself with friends and family, Going to the beach, Traveling

Timeline

Retail/Warehouse Assistant

Alulu Swim - Swimwear Company
03.2024 - 01.2025

Sole Trader/ Aftermarket Sales

CARAVAN HQ
12.2022 - 12.2024

Customer Service

WOOLWORTHS
01.2022 - 01.2023

Waitress

EARTH PANTRY CAFE
01.2021 - 01.2022

Customer Service

POTTSVILLE FOODWORKS Grocery store
01.2018 - 01.2021

Year 12 Higher School Certificate

Mount St Patrick College

Future University Studies - Nursing

Southern Cross University
ALEXANDRA DALEY