Alex Thompson

Responsible for building quotes, setting up trade accounts and handling client problems to effectively close as many sales as possible whilst maintaining a tailored interactive approach.

Core Competencies

• Through cultivating positive interactions, I have built strong lasting relationships with clients building a steady pipeline, in turn contributing to sales targets.
• Working with trade clients via phone, zoom and email to supply and walk through all necessary products for large scale projects, ranging from the Hyatt hotel in London to luxury constructions in the UAE and Africa.
• Assisted the marketing team in writing and developing monthly newsletters sent to customers.
• Learning detailed information about the thousands of products we offer in a short period of time in order to up-sell and answer consumer questions.

Working the shop floor gave me solid experience of dealing directly with customers from starting conversations, listening carefully to needs and helping find products that suited them. Responsibilities were taken seriously and included ensuring stock levels were maintained and changing rooms stayed managed. These skills combined made sure customers were happy with their experience.

Core Competencies

• Displayed exceptional organisation skills as the store became busy and problem - solved under pressure.
• Contributed positively towards the team achieving new store dynamics such as hitting group sign up goals for our membership card.
• Experience with store operations such as running the register, auditing stock and preparing the store for opening/closing.
• Part time