Summary
Overview
Work history
Education
Skills
Work availability
Quote
Timeline
Generic
Alexander E K Agbo

Alexander E K Agbo

Wellingborough,Northamptonshire

Summary

A consistently top performer, solution-focused and forward-thinking Finance, Auditing, and Accounting Person with 21 years of career Profession in Banking. I demonstrate visionary leadership and outstanding performance in business expansion and credit management across the Banking Industry in Ghana typical with GCB Bank PLC. I am conversant with the daily activities of the banking industry from Retail Banking, Corporate Banking, and Operational support to various units and department across the Bank. I am seeking to deepen my skills in Accounting, Auditing, and Finance that leads to profitability , value creation and promotion of any organization.

Overview

21
21
years of professional experience
32
32
years of post-secondary education

Work history

Credit Manager Underwriter

GCB Bank PLC
06.2022 - Current
  • Underwrite personal loans and SME request referred by Branches
  • Support Branches in resolving challenges encountered processing of personal loan application and other related issues connected with GCB 24 hour loan
  • Vetting of loan application based on Bank's credit policy and approval criteria
  • Establishes rapport; maintains and grows important relationship within the portfolio
  • Perform annual review.

Loan Processing Specialist

GCB Bank
01.2020 - 05.2022
  • Promptly processed 100% personal and corporate loans for clients as at year end 2021
  • Reviewed application for accuracy and completeness of documentation
  • Recommended special products and referring interested customers to specialized bank employees.

Account Processing Specialist

GCB Bank
11.2019 - 12.2020
  • Promptly processed 100% personal and corporate accounts for clients as at year end 2021
  • Reviewed application for accuracy and completeness of documentation
  • Recommended special account products and referring interested customers to branches bank
  • Ensure withdrawal books and cheque books request are properly authorized
  • Maintain regular communication with various business units to guarantee prompt response and satisfaction to the person requesting to open an account
  • Ensure internet banking and mobile banking set up are properly authorized for each account opened

Ag Branch Manager

GCB Bank PLC
Accra
04.2018 - 10.2019
  • Successfully led the branch to record a 60% increase in account openings and deposits over the period and improved branch efficiency by 80% leading to faster service and lower queues
  • Supervise staff in operations such as account management, customer service, financial operations, and other bank functions
  • Captured 57% growth in commercial clients by establishing a strong presence at community events, trade shows, and Chamber of Commerce networking opportunities
  • Transformed onboarding protocols, developing new training with eLearning modules, knowledge checks, practical examinations, and 1:1 mentoring to ensure mastery of policies, procedures, and best practices
  • Achieved 76% improvement in branch customer satisfaction scores in six months by analyzing customer feedback to identify opportunities for improvement and implement target performance, set a clear and measureable roadmap for improved strategies.

Ag Operations Manager

GCB Bank PLC
06.2016 - 09.2017
  • Managed daily workflow, including handling and settling customers' daily issues and complaints
  • During the periods served
  • Led the Ada branch on over multiple periods between 2016 and 2017, offering supervision of daily workflow, handling and settling customer issues and complaints
  • Ensured high level of security, recording zero cases of theft, robbery and fraud
  • Collaborated with Vault custodian to verify and reconcile GL and ensured sustenance of zero balance for suspense account.

Credit Officer

GCB Bank Plc, Legon
07.2013 - 04.2015

System Administrator

G C B Bank Plc
07.2011 - 05.2013

Loan Officer and Ag

GCB Bank Plc
05.2003 - 06.2010

Education

Certificate in Forensic Investigation - Accounting and Auditing

University of Professional Studies
Accra
05.2016 - 10.2016

MBA - Auditing

University of Professional Studies
Accra
10.2012 - 05.2014

CIB(GH) - Banking

Chartered Institute of Bankers
Accra
05.2007 - 05.2013

BSc - Management Studies

University of Cape Coast
Cape Coast
10.2008 - 05.2010

Higher National Diploma - Statistics

Ho Technical University
Ho
10.1998 - 05.2021

Skills

  • Excellent Communication
  • Interpersonal Skills
  • Meticulous Attention to Detail
  • Conflict Resolution
  • Strong Analytical Ability
  • Advance Critical Thinking
  • Due Diligence
  • Budget Forecast and Planning
  • Strong Internal Control Management
  • Tax Planning & Tax Compliance
  • Auditing
  • Financial Management
  • Financial Reporting & Analysis
  • Process Improvement & Implementation
  • Cost Control & Reduction
  • Time Management
  • Strategic Management
  • Persuasive Communicator
  • Problem Solving
  • Good Leadership
  • Quality Control
  • Environmental , Social & Governance compliance

CORE COMPETENCIES

Technical: Keen knowledge of financial controls, environment, social and governance, compliance of applicable laws and legislations, total quality control and auditing in order to advise on areas of concern to further strengthen security and financial performance

Auditing, Strategic Management: Strong numeric/strong analytical and problem-solving skills

Administrative: Office Management, Co-ordination and Leadership

Communication: Interpersonal relations in teamwork, good oral and writing skills, Strong problem resolution skills

Technology: Proficient in Microsoft office: Word, Excel and PowerPoint, FCUBS

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Credit Manager Underwriter

GCB Bank PLC
06.2022 - Current

Loan Processing Specialist

GCB Bank
01.2020 - 05.2022

Account Processing Specialist

GCB Bank
11.2019 - 12.2020

Ag Branch Manager

GCB Bank PLC
04.2018 - 10.2019

Ag Operations Manager

GCB Bank PLC
06.2016 - 09.2017

Certificate in Forensic Investigation - Accounting and Auditing

University of Professional Studies
05.2016 - 10.2016

Credit Officer

GCB Bank Plc, Legon
07.2013 - 04.2015

MBA - Auditing

University of Professional Studies
10.2012 - 05.2014

System Administrator

G C B Bank Plc
07.2011 - 05.2013

BSc - Management Studies

University of Cape Coast
10.2008 - 05.2010

CIB(GH) - Banking

Chartered Institute of Bankers
05.2007 - 05.2013

Loan Officer and Ag

GCB Bank Plc
05.2003 - 06.2010

Higher National Diploma - Statistics

Ho Technical University
10.1998 - 05.2021
Alexander E K Agbo