ALEXANDER TOTIR
Wirral
Summary
Hard working Graduate, with an open, outgoing personality, excellent inter-personal skills and a demonstrated commitment to providing great customer service. Computer literate with a good technical mind set and strong analytical skills. Proficient with the use of Microsoft Office, including Word and Excel, and SQL.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
DIVER
Blue Planet Aquarium
Ellesmere Port, Cheshire
2024.09 - Current
- Member of the aquarium dive team tasked with tank maintenance, animal feeds, performing in daily shows and providing a high level of customer care on guest dives.
DIVE INSTRUCTOR
Eden Rock Diving Centre
Georgetown, Cayman Islands
2023.11 - 2024.06
- Principally focused on customer care and safety, while also being involved in streamlining the day-to-day operations of the business and also boosting the shop's online presence
DIVE INSTRUCTOR
Dressel Divers
Various Locations
2022.04 - 2023.10
- Part of a team of divers in 5* resorts focused on building rapport with clients, ensuring their utmost satisfaction and safety, while also working to achieve monthly sales targets
BARTENDER
Duke Street Market
Liverpool, UK
2021.10 - 2022.04
- Working as part of a small team in a high paced environment, focused on efficiency and customer satisfaction
MEMBER SUCCESS ASSOCIATE
Immerse Fitness
Deeside, UK
2019.01 - 2020.03
- Liaised with guests to understand their feelings, worked to improve the day to day running of the business, plus developed ways to attract additional clients
Education
MASTER OF SCIENCE (M.S.) - MATHEMATICS
University of Liverpool
2019.09 - 2020.10
BACHELOR OF SCIENCE (B.S.) - MATHEMATICS AND BUSINESS STUDIES
University of Liverpool
2016.09 - 2019.06
Skills
- Analytical Thinking
- Problem Solving
- Time Management
- Effective Communication
- Microsoft Office
- Exceptional customer service
Languages
ENGLISH
Native
SPANISH
Intermediate
References
References available upon request.
Timeline
DIVER
Blue Planet Aquarium
2024.09 - Current
DIVE INSTRUCTOR
Eden Rock Diving Centre
2023.11 - 2024.06
DIVE INSTRUCTOR
Dressel Divers
2022.04 - 2023.10
BARTENDER
Duke Street Market
2021.10 - 2022.04
MASTER OF SCIENCE (M.S.) - MATHEMATICS
University of Liverpool
2019.09 - 2020.10
MEMBER SUCCESS ASSOCIATE
Immerse Fitness
2019.01 - 2020.03
BACHELOR OF SCIENCE (B.S.) - MATHEMATICS AND BUSINESS STUDIES
University of Liverpool
2016.09 - 2019.06