A highly articulate and sociable individual with a strong foundation in mathematics and proficiency in Microsoft Word and general IT, including website maintenance. Currently completing A-level studies at Sunderland Sixth Form. Demonstrates excellent communication skills, mental resilience, and interpersonal diplomacy, ensuring fairness and professionalism in all interactions. Known for quick judgement, problem-solving abilities, and a professional customer service attitude. Committed to maintaining good timekeeping skills and self-motivation while excelling in both individual tasks and team environments. Currently seeking a summer position in a customer service field, to further develop my skills before embarking upon University in late September.