Summary
Overview
Work History
Education
Skills
References
Work Preference
Timeline
Generic
ALEXANDER RAMOS

ALEXANDER RAMOS

Croupier
Mitcham,Surrey

Summary

An enthusiastic, self-motivated, reliable, responsible and hard working individual who is a great team player and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. I am a person with full integrity I have been working in the Casino Industry for 22 years I applied for a dealer position, after 6 months and completed my training at the Victoria Casino . I have progressed from Dealer to casino inspector and I am looking at furthering my career using my transferable skills within analytics. Recently completed a 12-week Bootcamp in Analysing Data with Babington. Through attendance on programme, has developed a level 3 equivalent skill set across these areas; Data Literacy; Analysing and Interpretating Data; understanding data driven software and presenting data. Upon completion, has also obtained a certiEcation via uCertify :xcel 2019 certiEcation, covering— Manage workbook options and settings, Manage and format data, create advanced formulas and macros and manage advanced charts and tables.

Overview

22
22
years of professional experience
1
1
year of post-secondary education

Work History

Croupier

Metropolitan Mayfair Casino
London
08.2022 - Current
  • Aug 2022 P
  • Resent
  • Greeted customers in a friendly and professional manner
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Used outstanding interpersonal skills to build positive rapport with customers, enhancing high-energy casino atmosphere.
  • Strengthened communication skills through regular interactions with others.

Inspector/Gaming Supervisor

Grosvenor Casino London
London
04.2017 - 08.2023
  • Multi-Skilled in Reception, Cash Desk, Slots Technician
  • Drafted shift reports detailing game play, financial and incident data for management review's
  • Exposure in running the pit, knowledge in Due Diligence, Safer ambling affordability interaction
  • Demonstrated consistent hard work and dedication to achieve results and improve operations.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Dealer Inspector

Grosvenor Casino
London
04.2001 - 04.2017
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience
  • Handled accurate chip transactions and cash drops to minimize disputes.

Education

Certificate of Higher Education - Data Analyst

Babington Bootcamp
London
10.2022 - 03.2023

Coursework /online Babington, Level 3 Certificate - Data Analyst

Babington Bootcamp
London
10.2022 - 03.2023

No Degree - Electrical Installation Part 1

Acton And West London College
Acton, London
09.2004 - 05.2005

Skills

  • EXTRA-CURRICULARACTIVITIES
  • Additional Information
  • G Recently completed a 12-week Bootcamp in Analysing Data with Babington
  • Through attendance on programme, has developed a level 3 equivalent skill
  • Set across these areas; Data Literacy; Analysing and Interpretating Data;
  • Understanding data driven software and presenting data Upon completion,
  • Has also obtained a certiEcation via uCertify :xcel 2019 certiEcation, covering—
  • Manage workbook options and settings, Manage and format data, create
  • Advanced formulas and macros and manage advanced charts and tables
  • G Including
  • RoEcient use in MS packages including :xcel and
  • Ower Bi
  • G Reporting and Documentation
  • G Data visualisation
  • G Qualitative and quantitative analysis
  • G Detail and Data internationalisation skills and ability to multi-task

References

REFERENCES Available upon request

Work Preference

Work Type

Full Time

Location Preference

Hybrid

Important To Me

Work-life balanceCareer advancementWork from home option

Timeline

Certificate of Higher Education - Data Analyst

Babington Bootcamp
10.2022 - 03.2023

Coursework /online Babington, Level 3 Certificate - Data Analyst

Babington Bootcamp
10.2022 - 03.2023

Croupier

Metropolitan Mayfair Casino
08.2022 - Current

Inspector/Gaming Supervisor

Grosvenor Casino London
04.2017 - 08.2023

No Degree - Electrical Installation Part 1

Acton And West London College
09.2004 - 05.2005

Dealer Inspector

Grosvenor Casino
04.2001 - 04.2017
ALEXANDER RAMOSCroupier