Accomplished professional with extensive experience in taking businesses from 0 to 1, demonstrating exceptional leadership in diverse environments. Adept at strategic planning, problem-solving, and project oversight, with a proven track record in product development and team building. Strong communication skills and resourcefulness have been pivotal in mentoring and coaching teams to achieve organisational goals. Committed to leveraging expertise for continued business growth and innovation.
Specialise in bringing order into chaos.
Responsible for reviewing and transforming People Ops function, mandate was to redefine the function and to give it a new direction and vision. This was achieved by assessing on 3 frameworks: Conceptual Framework (what is this function trying to achieve), Technical Framework and Human-Centred Framework.
•Repurposed People Ops function into an operations function that is solely focused on drivers, putting drivers at the heart of operations. Expanded and oversaw 4 managers and 10 associates across 2 teams.
•Developed a new "Driver Supply" model which utilised data-led and scientific approach to identification.
•Identified and monitored new metrics specific to our function, such as conversion rates per stage, Average Time to Hire process, Drop Off Rates, Applications Per Week, and others.
•Increased share of our Hived Driver Partner programme (key strategic programme to our operational goals of profitability) from 8% to 40% in 6 months.
•Reduced Driver Acquisition Cost by 60% and reduced Time To Hire by 50%.
•Overseeing annual budgets, with regular monthly review with Finance and senior stakeholders.
Brought into Hived to oversee newly established Expansion and Special Ops function.
•Overseeing implementation of new Project Management processes.
•Oversaw and executed on cross-department special operations projects that had direct impact on company CM2 goals.
•Successfully delivered on tasks within tight deadlines.
•Overseeing annual budgets , with regular monthly reviews with Finance and senior stakeholders.
At one point, Tier was 2nd most valuable startup in Europe, with £2Bn valuation. One of the early driving force in micro-mobility in Europe, Tier expanded globally, operating in markets outside of Europe; from North America to MENA region.
•Launched and project managed business operations in UK and Ireland markets including major regions such as London, Essex, Bristol & Bath.
•Initiated innovative "Intelligent Market Setup" product that utilised geospatial data to predict market demand and simulate operational setup. Rolled out across 40 markets in 3 months.
•Launched Intelligent Market Setup product described above, identified efficiencies across existing markets, leading to average of 4% uplift, translating to savings across CM2 bottom-line P&L
54 Collective is a venture capital firm focused on investing in and scaling early-stage ventures across Africa. Formerly known as Founders Factory Africa, it aims to bridge funding gap in the African startup ecosystem by providing catalytic capital and value-add support through its Venture Success Platform.
• Applied design methodologies such as DVF framework, Lean Experimentation to validate opportunities and test new business concepts.
• Designed new business models, distribution strategies Go-to-Market strategies to establish solid commercial foundations for three new ventures; both generating over £1.5M in seed funding.
• Advised and supported founders on market research, identifying key trends investment thesis development.
Ventures include...
- Envisionit Deep AI (Healthtech)
- LocumBase (Healthtech)
- Tripplo (Logistics)
- Tunl (Logistics)
•Founded and led Precision Sports from idea to product launch and operations; directed product roadmap, secured seed funding and built team of 14 across UK and US.
• Secured funding across 2 rounds through strategic fundraising efforts (pre-seed and seed); allocated 40% towards complete product development, 35% for tooling and manufacturing, and 25% for marketing and user acquisition.
Skills: Leadership · Business Expansion · Go-to-Market Strategy · New Market Expansion · Business Strategy · New Venture Development · New Venture Launch · Business Development · Project Management · Expansion Strategy · Operations Management · Operations Expansion · Team Leadership