Alexander Nurrish
Newmarket,Suffolk
Summary
Experienced professional demonstrating strengths in organisation, problem solving and people management. Adapts to changing demands through clear communication, attention to detail and practical decision-making. Committed to bringing reliable support and a positive approach to future roles.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work history
Warehouse supervisor
Time2vape LTD
Newmarket, Suffolk
2025.01 - Current
- Improved stock control systems, resulting in reduced discrepancies during audits.
- Coordinated incoming goods, ensuring accuracy in inventory management.
- Collaborated with other department managers for smoother interdepartmental transactions.
- Managed content uploads to keep site current and engaging.
- Set up email accounts linked to the domain, providing a professional interface for customer communication.
- Delivered exceptional customer service across email and social media.
Retail area manager
Time2vape LTD
Newmarket, Suffolk
2021.04 - 2025.01
- Collaborated with Store Managers, streamlined inventory management process.
- Carried out regular audits, ensured strict adherence to health and safety guidelines across all stores.
- Managed daily operations for enhanced customer experience.
- Fostered a positive work environment, reduced staff turnover rate significantly.
- Delivered outstanding customer service by resolving complaints promptly and courteously.
- Recruited and trained staff members, leading by example to consistently elevate store standards.
- Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar reputation.
- Understood what drives overall business success and prioritised and delivered quality results.
Shop manager
Time2vape LTD
Newmarket, Suffolk
2016.09 - 2021.04
- Delivered excellent customer experiences with personalised service approach.
- Developed a positive team culture, resulting in increased staff satisfaction and lower turnover rates.
- Handled employee grievances promptly and fairly, maintaining morale within the workforce.
- Monitored market trends closely for competitive advantage in pricing strategies,.
- Fostered strong relationships with key customers to boost loyalty and repeat business.
- Assisted customers in making informed buying decisions through expert advice on products,.
Education
A-Levels - Health and social care
West Suffolk College
Bury St Edmunds, Suffolk 2011.09 - 2013.06
NVQ Level 2 - Level 2 Diploma in progression
West Suffolk College
Bury St Edmunds, Suffolk 2010.09 - 2011.07
Skills
- Proficient in MS Office
- Customer Service
- Clean UK driver's licence
- User experience focus
- Diversity and inclusion advocacy
Timeline
Warehouse supervisor
Time2vape LTD
2025.01 - Current
Retail area manager
Time2vape LTD
2021.04 - 2025.01
Shop manager
Time2vape LTD
2016.09 - 2021.04
A-Levels - Health and social care
West Suffolk College
2011.09 - 2013.06
NVQ Level 2 - Level 2 Diploma in progression
West Suffolk College
2010.09 - 2011.07