Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Alexander Mackay

Edinburgh,EDH

Summary

  • I have been apart of the hospitality industry for nearly three years now. Either from studying the industry or working. I have learned a lot from my time working in the industry and am always willing to learn more and develop my skills. In my time in the industry I have been a Barback, waiter and barman and have the relevant skills to be able to perform any task in these areas.
  • I am able to do long hours and have a flexible schedule in order too accommodate any schedule changes. I have knowledge in the industry and is able to create unforgettable experiences for guests. I am a bartender with background spanning all aspects of food service industry, including waiting tables, preparing drinks and serving customers to a high standard. Looking to join committed team and vibrant bar, pub, club or restaurant.

Overview

2
2
years of professional experience

Work history

Bartender/ waiter

Whiski bar/ omni taverns
Edinburgh, Scotland
03.2024 - 01.2025
  • Gained in-depth knowledge of Scottish whisky that I used to make recommendations and upsell
  • I worked in a rotation of bartender and waiter so I was always refining my skills and I am able to work anywhere
  • Gained managerial experience under certain circumstances where I had to step up and Lead
  • Was able to create memorable experiences for guests and actually became good friends with a few of them

Barman/ waiter

sheraton grand hotel
Edinburgh, Scotland
12.2022 - 05.2024
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Memorised orders in loud and busy environments to maintain speedy service at peak times.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • I have memorised classic cocktail recipes and through my own knowledge is able to create brand new cocktails on any time depending on guests specifications
  • A requirement for this job was to be able to host gin tastings and describe different gins to paying customers
  • Was nominated twice for employee of the month by head of F&B department

Education

Foreign Exchange Student - International Hospitality, Tourism And Events

Southern Connecticut State University, USA
Connecticuit
05.2025

Bachelor of Arts - International Hospitality, Tourism And Events

Queen Margaret University
Edinburgh
06.2026

Higher National Diploma - Hospitality management

Edinburgh College
Edinburgh
08.2022 -

Scottish Qualifications Certificate - High school

Musselburgh Grammar School
East Lothian
08.2017 - 07.2022

Skills

  • Good knowledge in spirits and wines
  • Extensive knowledge in whisky
  • I have good communication skills and can effectively communicate with customers and address any complaints professionally
  • Organised and reliable
  • I have a good memory and able to take large orders efficiently and without writing them down
  • I am a strong leader and able to lead teams through any type of service
  • Expert multitasker
  • Fast learner who is always willing to learn something new
  • Allergy awareness
  • Problem solving

Affiliations

  • Mixed Martial arts
  • Whisky (developing knowledge and tastings)

Timeline

Bartender/ waiter

Whiski bar/ omni taverns
03.2024 - 01.2025

Barman/ waiter

sheraton grand hotel
12.2022 - 05.2024

Higher National Diploma - Hospitality management

Edinburgh College
08.2022 -

Scottish Qualifications Certificate - High school

Musselburgh Grammar School
08.2017 - 07.2022

Foreign Exchange Student - International Hospitality, Tourism And Events

Southern Connecticut State University, USA

Bachelor of Arts - International Hospitality, Tourism And Events

Queen Margaret University

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Alexander Mackay