Alexander Krist
Doncaster
Summary
A tech enthusiast with a focus on staying up to date with IT industry developments and trends. Skilled in optimising PCs for peak performance through benchmarking, stress testing, and OS tuning, with a strong work ethic and proven ability to build and troubleshoot high-performance systems. Adapts quickly to new challenges and constantly seeks to expand technical knowledge through hands-on experience and formal education.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
Underground Car Park Maintenance Assistant
Mann Property Management Limited
Doncaster
07.2024 - 08.2025
- Provide customer service and resolve inquiries
- Handle cash transactions accurately and securely
- Manage parking operations and ensure compliance
- Issue and verify tickets efficiently
- Control and validate parking permits
- Maintain cleanliness and respond to facility issues
IT Helpdesk Assistant
Doncaster College
Doncaster
05.2024 - 05.2024
- Responding and resolving user inquiries
- Troubleshooting technical issues
- Incident handling & resolution
- Providing technical support
- User administration & management
- Helpdesk ticketing software
- Configuring laptops & PC's
- Network infrastructure maintenance
Education
Pearson BTEC Level 3 National Extended Diploma - Computing
Doncaster College
Doncaster 09.2023 - 06.2024
NQF BTEC National Foundation Diploma - Computing
Doncaster College
Doncaster 09.2022 - 06.2023
GCSEs -
Sirius Academy West
Kingston upon Hull 05.2021 - 06.2022
Skills
- Structured, methodical approach to problem-solving
- Attention to detail in troubleshooting and testing
- Technical support and troubleshooting for hardware, software, and operating systems (Windows, Android, iOS)
- Experience with helpdesk and ticketing software for issue tracking and resolution
- Knowledge of Python and C
- Deliver excellent customer service by listening actively and addressing concerns
Technical Skills
Customer & User Support
- Clear communication with technical and non-technical users
- Patience and empathy when assisting end users
- Calm and focused under pressure
- Strong enthusiasm for technology and a commitment to continuous learning
- Skilled at multitasking and prioritising tasks to meet deadlines
- Adaptable to sudden changes and challenges in dynamic environments
Professional Strengths
Timeline
Underground Car Park Maintenance Assistant
Mann Property Management Limited
07.2024 - 08.2025
IT Helpdesk Assistant
Doncaster College
05.2024 - 05.2024
Pearson BTEC Level 3 National Extended Diploma - Computing
Doncaster College
09.2023 - 06.2024
NQF BTEC National Foundation Diploma - Computing
Doncaster College
09.2022 - 06.2023
GCSEs -
Sirius Academy West
05.2021 - 06.2022
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