Alexander Eyre

• Managed client relationships from early stages of sales process through to post-sales
• Built long-term relationships with customers and generated referrals from existing clients.
• Generated new leads and opportunities to maximise revenue.
• Achieved and exceeded every sales target I've had since starting.
• Established and maintained positive, profitable client relationships through superb communication.
• Maintained awareness of latest industry trends, product knowledge and sales techniques.
• Built rapport with new and existing customers to boost client retention.
• Prepared invoices for customers with large orders or special sales types.
• Analysed industry and competitor trends to enhance sales strategy.
• Experience with CRM to cycle leads efficiently.

Held appointments with people that were classed as pre-diabetic.

Explain their blood test results in lehmans terms to give them a good understanding of what they mean.

Give professional, well-informed advice to patients regarding anything to do with their nutrition, health, fitness and stress management.

Presented teams classes on a variety of topics regarding health and wellbeing.

• Completed gym inductions to ensure customers are comfortable exercising in the correct manner.
• Aided customers on how to use the BMI scales.
• Demonstrated correct exercise technique to customers.
• Dealt with customers queries regarding anything related to health and fitness.
• Dealing with customers (in person / via email / on the phone)
• Experience using diary systems and booking inductions/classes.
• Ensured smooth, enjoyable client experience by distributing keys, towels and other materials.
• Created positive entrance and departure for visitors through warm, enthusiastic greeting.
• Contributed to a Covid-19 safe environment, adhering to safety and social distancing policies across all tasks.
• Maintained pool quality by conducting frequent water tests.
• Experience using Microsoft Office products
• Delivered front of house duties with warm and professional manner.
• Maintained clean, secure working environments, following health and safety guidelines to properly dispose of waste and toxic materials.
• Developed timely cleaning methods to create spotless results within working timeframes, increasing job efficiency.
• Contributed to team meetings to improve company processes.
• Performed accurate cash counts at store opening and closing.
• Completed opening and closing procedures each day.
• Recommended promotional strategies that led to increased membership sales.
• Taught customers how to properly operate exercise equipment.

• Created a safe and hygienic environment for staff and customers, practising safe systems of work and strictly adhering to COSHH regulations across all tasks.
• Delivered effective food service in a busy takeaway environment.
• Facilitated smooth shop operations, performing daily opening and closing functions such as stock counting, cashing up, and replenishing stocks.

• Loading and unloading delivery vehicles, Checking for damaged or missing items and then sorting stock for storage in the warehouse
• Taking goods to the appropriate storage space - perhaps using loading and lifting gear for heavy goods, like washing machines
• Keeping a careful record of the stock on the warehouse management system, so that it can be located quickly
• Picking orders using a hand-held scanner from the storage space and bringing them for packing, or to the loading bay for transportation.
• Optimised storage areas to maximise access and meet different weight, size or shape requirements.
• Accurately collected goods from various warehouse locations, working with precision and care to minimise order errors.
• Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
• Performed all duties safely and efficiently, in line with safety rules for best working practices.
• Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.

• Resolve customer complaints via phone, email, mail, or social media
• Use telephones to reach out to customers and verify account information
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Recorded and processed customer data accurately, employing attention to detail to ensure error-free information.
• Expertly de-escalated objections and disputes, handling professionally and efficiently to maintain customer satisfaction.

• Contributed to team success through effective collaboration and prompt, accurate task completion.

• Roles and responsibilities: - Advertise jobs on a variety of job websites and social media platforms.
• Communicate with potential candidates about the roles and responsibilities of the job.
• Reviewed and improved current recruitment process to ensure maximum effectiveness.