Alexander Busby
Summary
Personal Statement
I am a highly motivated and results-driven professional with a First-Class degree in Sports Science who is eager to apply my leadership, communication, and organisational skills in a dynamic and fast paced business environment. I have extensive experience in client-facing roles, training and development, and project management, along with a strong ability to engage and collaborate across departments. I am believe my personality, interpersonal skills and genuine passion for interaction are perfect for driving customer satisfaction and this role.
Overview
9
9
years of professional experience
Work history
Business Development Executive
Entourage BD
2024.05 - Current
- Lead outreach campaigns using a mix of social selling (LinkedIn), phone calls, and personalised emails to generate event registrations and new business opportunities
- Conduct in-depth research to build prospect lists on LinkedIn Sales Navigator, targeting key decision-makers in relevant industries
- Leverage content, industry insights, and trends to initiate conversations and spark interest, ensuring high-quality lead generation
- Attend events and facilitate post-event follow-ups to convert leads into sales meetings
- Maintain regular communication with clients to update them on lead generation progress, provide detailed reports, and ensure client satisfaction
- This can be across 3-4 clients at one time
- Worked across various big name clients such as Google, AWS and SAP
- Diligently update and manage CRM systems to track interactions and ensure timely follow-ups
- Build and maintain relationships with key stakeholders to maximise event attendance and engagement.
Training Lead
Greenhouse Sports
2023.04 - 2024.04
- Sports Coach Support & Training, Led induction and ongoing training for staff, ensuring the effective integration of new coaches into the system and improving their performance over time
- Collaborated with management to identify skills gaps and tailored training programs to address specific needs
- Supported operational projects, driving improvements in administrative and operational processes
- Worked cross-functionally with coaches, managers, and other departments to ensure smooth operations and compliance with internal policies
- Managed logistics for enrichment programs and contributed to event coordination.
Coach Support Officer
Greenhouse Sports
2021.12 - 2023.04
- Coordinated training schedules and provided continuous support to coaches, ensuring they adhered to compliance and operational standards
- Administered financial processes, including approving expense claims and managing budgets
- Contributed to the creation of operational reports and other key documents to improve efficiency across teams
- Supported logistics for key events and activities, ensuring seamless execution.
Bar Staff/Host
The Moorings Pub and Restaurant
2020.08 - 2021.05
- Assisted in customer-facing roles, ensuring smooth operations in a busy environment.
Head Coach & Camp Manager
Activate Sport Camps
2016.04 - 2021.04
- Managed overall camp operations, including the safety and well-being of all participants
- Directed and trained a team of staff, ensuring high standards of service and operational efficiency
- Oversaw customer service, handling inquiries, resolving issues, and maintaining positive relationships with parents and participants
- Delivered key training programs and ensured compliance with safety regulations.
Bar Staff/Host
Redhouse Pub, King
Greene
2020.02 - 2020.08
- Provided customer service and support, handling transactions and maintaining a welcoming atmosphere.
Sports Science Intern
Academy, Fulham Football Club
2019.08 - 2020.05
- Delivered coaching support for academy players, helping with warm-ups and strength training
- Worked with data collection tools (PlayerMaker, Catapult) to monitor and improve player performance
- Assisted in analyzing player performance metrics and contributing to reports for team and player development.
Education
Degree - Sports Science and Coaching
Nottingham Trent University
Rickmansworth School
Skills
- Customer Success & Client Relationship Management: Proven ability to build strong client relationships and deliver excellent service
- Communication & Stakeholder Engagement: Skilled in both written and verbal communication with the ability to collaborate across all levels of an organisation
- Training & Development: Experience in designing, delivering, and managing training programs to improve employee and client performance
- Project Management & Administration: Strong organisational skills and attention to detail in overseeing multiple projects and ensuring efficient processes
- Technology & Systems Knowledge: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), and familiar with customer service platforms and database management systems
- Problem-Solving & Process Improvement: Ability to identify opportunities for process optimisation and implement solutions effectively
- Leadership & Team Collaboration: Demonstrated leadership in managing teams and supporting cross-functional collaboration
- Administration Skills: Managing and coordinating multiple tasks and projects simultaneously, such as maintaining CRM systems, processing expense claims, and planning logistical details for events and training programs
Additional Information
- Full UK Driving License: Able to travel as required for client meetings or site visits.
Timeline
Business Development Executive
Entourage BD
2024.05 - Current
Training Lead
Greenhouse Sports
2023.04 - 2024.04
Coach Support Officer
Greenhouse Sports
2021.12 - 2023.04
Bar Staff/Host
The Moorings Pub and Restaurant
2020.08 - 2021.05
Bar Staff/Host
Redhouse Pub, King
2020.02 - 2020.08
Sports Science Intern
Academy, Fulham Football Club
2019.08 - 2020.05
Head Coach & Camp Manager
Activate Sport Camps
2016.04 - 2021.04
Degree - Sports Science and Coaching
Nottingham Trent University
Rickmansworth School