Experienced banker 1+ year experience in the banking industry and over 5+ years in retail leading as a team leader. self-motivated with a drive to help customers within any role, can adopt and communicate well with both colleagues and customers alike if that's face to face, over the phone or sending emails. I have an in-depth knowledge of all the different product and services we have to offer with a real focus on being digital oriented. Able to thrive under pressure come up with innovative solutions on the spot to resolve customers complex queries in a fast-paced environment.
I have a great understanding and knowledge of the various business banking products and services that we have to offer which can include supporting customers getting a loan, applying for credit card but a real digital focus mindset as of late I am able to analyse data using multiple banking systems to resolve complex customers queries within a timely manner, able to work under a lot of pressure using my own initiate to get the best solution for customer and able to adapt to best comfort customer guiding them both on desktop or app when needed I am one very self-motivated individual with a passion to help customers and other colleges with constant contact with different departments via emails, over the phone or even face to face to get the job done