Dependable and driven individual with a strong work ethic seeking a role in retail. Possesses excellent customer service and communication skills, coupled with a knack for problem-solving. Aims to contribute to a positive shopping experience and boost customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Facilities assistant
Sodexo
Greenwich
06.2023 - 09.2023
Adhered to health and safety regulations at all times, promoting a secure working atmosphere.
Supported smooth running of day-to-day operations by performing general clerical tasks as required.
Safely stored cleaning solutions, equipment and chemicals.
Maintained clean and safe environment by regularly inspecting facilities.
Retail Sales Associate
Ted Baker
, kent
10.2022 - 12.2022
Used downtime to clean store floor, rearrange product displays and restock shelves.
Made use of my training in product knowledge to make recommendations, boosting sales and reaching my targets.
Conducted inventory checks, ensuring accurate stock levels.
Monitored fitting rooms, assisting customers with sizes and recommendations to facilitate potential purchasing decisions.
Identified upselling and cross-selling opportunities, effectively increasing average transaction amounts.
Party Host
Gravity Active Entertainment
, Kent
10.2021 - 09.2022
Managed and operated till systems efficiently
Greeted and upsold products to customers at the front of house.
Supervised and managed gatherings of over 30 individuals
Demonstrated food preparation skills through kitchen experience
Trained new staff on event hosting protocols and customer service standards, enhancing team performance.
Led interactive games and activities creating a fun and inclusive environment for all attendees.
Dealt with any parent complaints and resolved issues with suitable solutions.
Worked collaboratively in pairs and groups to accomplish shared targets.
Education
Bachelor of Science - Economics, Finance and Banking
University of Portsmouth
Portsmouth
A-Levels -
GCSEs -
Cleeve Park School
Sidcup, BEX
Skills
Outstanding customer service (Google Reviews from Gravity)
Very Confident communicator
Outgoing, enthusiastic and optimistic
Natural Leader
Great Work ethic
Point of sale operation
Dependability and reliability
Digital cash register operation
Patience and composure
Certification
Level 2 food and safety hygiene
Timeline
Facilities assistant
Sodexo
06.2023 - 09.2023
Retail Sales Associate
Ted Baker
10.2022 - 12.2022
Party Host
Gravity Active Entertainment
10.2021 - 09.2022
Bachelor of Science - Economics, Finance and Banking