Summary
Overview
Work history
Education
Skills
Personal Information
Certification
Accomplishments
Timeline
Generic

Alex Williams

Exeter

Summary

Accomplished healthcare professional with extensive expertise in healthcare leadership, critical assessment, and therapeutic communication. Proficient in bio-medical equipment operation, diagnostic procedures, and vital signs measurement. Demonstrated excellence in surgical preparation, resilience management, triage procedures, and pain management including the application of local anaesthetic. Skilled in wound closure and dressing, clinical judgement, and infection control. Committed to advancing patient care through innovative practices and continuous professional development.

Results-driven Services Manager with knack for boosting team performance and customer satisfaction. Delivered key projects on time, improved service protocols, and enhanced client relations. Known for quick problem-solving, leadership, and driving operational improvements.

Overview

24
24
years of professional experience
13
13
years of post-secondary education
1
1
Certification

Work history

Surgical lead practitioner, Clinical services manager –theatres and regional CSM rep

BMI/Circle Winterbourne
02.2016 - 11.2024
  • As the Surgical lead practitioner I was tasked with improving the clinical practice within the department as well as improve efficiency
  • Training and assessing of ODP student as well as new SFAs
  • While doing this role I helped improve staff morale and won back the trust of the local consultants, who had been very unhappy with department before I joined
  • As the CSM I am responsible for the day to day management of the department and staff
  • Advanced surgical practitioner, I continue to do this role even as the CSM as it keeps in the clinical practice where I preform wound closures, haemostasis and some surgical interventions
  • Regional CSM rep, in this role I lend support to my counterparts within the region, review and write policies and cover for the national lead when needed.

ATP, ODP, first assistant, ophthalmic lead, shoulder lead and training and development coordinator for theatre

Mount Stuart hospital Ramsay healthcare
01.2009 - 01.2016
  • First assistant: all major orthopaedic case’s for upper and lower limb, for both primary and revision surgery as well as prepare tendon and bone grafts
  • I also assist for laparoscopic surgery from minor case’s like hernias to major ones such as para-oesophageal repairs and gastric bands, during these cases I operate the camera and one laparoscopic instrument, I also suture the port sites closed
  • Scrub role: I scrub for all of the specialties that we cover at Mount Stuart this includes orthopaedics, plastics, general, urology, gynaecology, ophthalmology, ENT and maxillofacial
  • But my main areas of practice are hip and knee replacement, shoulder surgery for which I am the lead, ophthalmology which I previously was the lead, general surgery and plastics
  • Anaesthetics and recovery: I undertake both roles for all case’s that come through Mount Stuart hospital, and have been involved in training others for these roles
  • Other duties: I am the department coordinator on Saturdays where I oversee two theatres as well assist for cases
  • I also deal with company reps and the local trust to arrange the loan of specialist sets and other equipment

Retail Assistant

BT CALL CENTER EXETER
Exeter
01.2005 - 01.2009
  • I worked taking calls on BT’s repair line 151
  • This involved dealing with and resolving customer’s complaints
  • Giving technical advice and arranging to send engineers out to people
  • I was then moved in to the coaching team and was involved in the training of new staff as well as acting as a manager in the escalation process
  • While working as a coach an opening came up in the broadband account management team, which I applied for and was accepted
  • The broadband team works with new B.T products that have not yet been launched
  • As a team member I have helped write the policy and operating practice for the new B.T FON WIFI product that is about to be released

Retail Assistant

Western Clipper, Harlequin Centre
Exeter
01.2004 - 01.2005
  • Providing a high level of service and customer care to customers
  • Participating in the management of the business
  • Taking responsibility for opening and closing the shop
  • Ensuring that cash is secure and correct
  • Participating in marketing promotions for the business
  • Ensuring stock is displayed and rotated appropriately
  • Ensuring security of stock

Trainee Operating Department Practitioner

Nuffield Hospitals, Wonford Road
Exeter
01.2002 - 01.2004
  • Training role; learning to assist the surgeon and all aspects of intra-operative patient care

Operating Department Support Worker

Nuffield Hospitals, Wonford Road
Exeter
04.2001 - 01.2002
  • Circulating in general theatres
  • Receiving patients in anaesthetic room
  • Collecting patients from wards
  • Monitoring stock
  • Working to NVQ Level 2 competencies for theatres

Theatre Clerk

Nuffield Hospitals, Wonford Road
Exeter
02.2001 - 04.2001
  • An administrative post in which I was responsible for all charging of consumables and prostheses used in the department
  • I was also responsible for general clerical support to the senior theatre staff such as production of theatre lists, communication with other departments’ etc

Education

Advanced surgical practitioner level 2 -

University of Greenwich
03.2001 - 03.2003

Minor surgery course - undefined

M&K update

Traumatic wound closure - undefined

kings collage

Advanced surgical practitioner level 1 - undefined

University of Greenwich

Open University courses - Y178 understanding health, SDK125 introducing health sciences, S110 health sciences in practice, SK121 understanding cardio vascular disease, SK277 human biology, SDK228 the science of the mind, S212 developing your operating department practice, G19 foundation degree in operating department practice

Open University
01.2011 - 01.2015

Perioperative care NVQ 3 - undefined

City&Guilds Information Technology - WORD PROCESSING, DATABASE (ACCESS), SPREADSHEET

PONTYPRIDD COLLEGE OF FURTHER EDUCATION
01.1998 - 01.2000

GCSE’S - ENGLISH, MATHS, SCIENCE, HISTORY, ENVIRONMENTAL STUDIES, ART&DESIGN, IM&T

TEIGN SCHOOL
KINGSTAINTON, DEVON
01.1992 - 01.1997

Skills

  • Healthcare leadership
  • Critical assessment
  • Therapeutic communication
  • Bio-Medical equipment operation
  • Diagnostic procedures
  • Vital signs measurement
  • Surgical preparation
  • Resilience management
  • Triage procedures
  • Pain management/application of local anaesthetic
  • wound closure
  • Wound dressing
  • Clinical judgement
  • Infection Control

Personal Information


  • Date of birth: 07/17/80
  • Marital status: married

Certification

HCPC registered

Accomplishments

    I am most proud of the the success I have had at the Winterbourne, when I started there it had a terrible culture of bullying, that was way staff retention was very poor, and recruitment was impossible. I managed to turn the department around which led to me being nominated as leader of the year at the circle health group Rise Awards.

Timeline

Surgical lead practitioner, Clinical services manager –theatres and regional CSM rep

BMI/Circle Winterbourne
02.2016 - 11.2024

Open University courses - Y178 understanding health, SDK125 introducing health sciences, S110 health sciences in practice, SK121 understanding cardio vascular disease, SK277 human biology, SDK228 the science of the mind, S212 developing your operating department practice, G19 foundation degree in operating department practice

Open University
01.2011 - 01.2015

ATP, ODP, first assistant, ophthalmic lead, shoulder lead and training and development coordinator for theatre

Mount Stuart hospital Ramsay healthcare
01.2009 - 01.2016

Retail Assistant

BT CALL CENTER EXETER
01.2005 - 01.2009

Retail Assistant

Western Clipper, Harlequin Centre
01.2004 - 01.2005

Trainee Operating Department Practitioner

Nuffield Hospitals, Wonford Road
01.2002 - 01.2004

Operating Department Support Worker

Nuffield Hospitals, Wonford Road
04.2001 - 01.2002

Advanced surgical practitioner level 2 -

University of Greenwich
03.2001 - 03.2003

Theatre Clerk

Nuffield Hospitals, Wonford Road
02.2001 - 04.2001

City&Guilds Information Technology - WORD PROCESSING, DATABASE (ACCESS), SPREADSHEET

PONTYPRIDD COLLEGE OF FURTHER EDUCATION
01.1998 - 01.2000

GCSE’S - ENGLISH, MATHS, SCIENCE, HISTORY, ENVIRONMENTAL STUDIES, ART&DESIGN, IM&T

TEIGN SCHOOL
01.1992 - 01.1997

Minor surgery course - undefined

M&K update

Traumatic wound closure - undefined

kings collage

Advanced surgical practitioner level 1 - undefined

University of Greenwich

Perioperative care NVQ 3 - undefined

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Alex Williams