Accomplished account executive with strong experience in effectively managing key beverages accounts, equipped to monitor and cultivate key account growth. Maintains strong and trusting rapport to foster client satisfaction and loyalty. Persuasive and charismatic communicator with proven history of delivering customer satisfaction and strong volume growth.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
Account Executive
Encirc
Chester, Cheshire
01.2019 - 03.2025
Working as an account executive within a fully immersive 360 service supplier to the global beverages market. Within this role it has been crucial to develop an array of skills within a customer focused environment
Experienced in delivering on challenging customer requirements through individual and cross functional working across a variety of key beverages accounts over the past 6 years
Engaging with key customers to deliver process improvement, for example on sustainable solutions, reduced the plastic from there finished goods packaging, producing a sustainability benefit as well as an overall cost reduction of 11% to the customer's dry goods fee.
Account ownership progression, currently managing four separate accounts, culminating in managing 14 million litres of volume within the beverages function
Played a significant role in key projects across the business - One key project facilitated the removal of 240 pallets from the warehouse in one month, to create additional storage capacity
Communication – Excellent communicative skills, developed through regular internal and external verbal and written communication, a vital component of my sales based role
Business Development – Through extensive and ongoing market research. Assessing and delivering on new business opportunities within existing and new customers. A good example of this is shown in one of my wine customers increasing their filling volume from 3.5 million to 8.5 million in 2024, representing a 142% increase.
Collaboration – Shown effectiveness in ability to build key relationships through building rapport to ascertain key customer wants and needs with customers but also with internal clients
Cross Functional Working - To satisfy and achieve key customer targets based on their specific requirements has been and still is a vital part of the Account Executive role
Time Management – Vital to be adept in managing time effectively to allow for the efficient completion of key customer focused activities, in full and on time
Additional Learning - Shown the willingness to create development opportunities through engagement in additional training courses such as 'Pareto Sales excellence Apprenticeship' which is a two year course, providing learning on modules such as time management, leading and closing sales conversations, prioritising tasks, customer engagement.
Planning Intern
Worcester Bosch
Worcester, Worcestershire
07.2017 - 07.2018
Participated in the daily tasks of the department and provided general assistance to the Logistics team
Acted as first point of contact to customer warehouses on delivery information
Ran essential daily logistics planning reports and monitored key departmental KPIs
Created and optimised load plans for warehouse deliveries
Communicated with customers daily and helped them to maintain their product availability to the end user
Good communicator who thrives on a challenge
Integrated well within the department and developed strong internal relations
Able to problem solve individually and without supervision as well as be a valued member of a collaborative team
Education
International Business BA hon's - International Business
Leeds Beckett University
Leeds, UK
01.2015 - 01.2019
GCSEs - A Level- Business (A) Economics (A) Geography (C) GCSE- 11, 3A 3B 3C, 2 x Merit
Lead Practice Education Facilitator at Betsi Cadwaladr University Health BoardLead Practice Education Facilitator at Betsi Cadwaladr University Health Board