Summary
Overview
Work history
Education
Skills
Timeline
Generic

Alex Vanstechelman

Saltford,Bri

Summary

I'm an accomplished retail professional with expertise in management and team leadership. I have lots of experience in managing large teams in a fast paced retail environment. Excellent cash handling skills, Inventory and strong merchandising skills with a focus of enhancing customer experience. I have strong communication skills to facilitate effective team collaboration and drive exceptional service delivery. I thrive working in a team and enjoy making the customers experience as positive as possible. I am a friendly and approachable person with a can do positive attitude.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Deputy store manager

Aldi
Longwell Green, Somerset
10.2021 - 02.2024

After one year of my apprenticeship with Aldi, I was offered a Deputy Manager position in one of the highest sales stores in the region circa. 450k per week. This was due to my outstanding performance during my apprenticeship. My duties included opening and closing the store, Inventory Management, Waste procedures, Cash handling and banking procedures. Managing large groups of team members to work harmoniously whilst adhering to Aldi's philosophy of sustainability and and putting the team and customers at the forefront of everything we do. I also worked in the Imperial Park branch as a Deputy Manager from September 2022 to February 2024. I left on maternity to have my son.

  • Motivating a large team of colleagues to achieve the highest possible levels of efficiency whilst providing our customers excellent customer service every day.
  • Managed shift schedules efficiently, ensuring all store assistants knew what their tasks were for the day.
  • Handled cash desk operations diligently ensuring no discrepancies at end of day tally.
  • Promoted a healthy work environment through open communication.
  • Maintained a clean, organized shop floor to ensure maximum customer satisfaction.
  • Worked both early and late shifts.
  • Attended to customer complaints or queries, resolving the matters professionally.

Apprentice

Aldi
Longwell Green, Bristol, Somerset
09.2020 - 09.2021

As an apprentice, I quickly learnt how to effectively work with my team and foster strong work relationships among my colleagues. I was taught my job role and was expected to carry out my tasks diligently to keep in time with the fast paced environment of Aldi. Working as an apprentice strengthened my understanding of business operations, helping me work towards my goal of moving higher in the managerial ranks. The work was hands on, I adjusted quickly with a positive can do attitude and learnt how to manage a shop floor, check stock rotation, check inventory, converse in a polite and professional manner with customers and operate the tills.

Education

GCSEs - Maths, English, Science, History, Art, Business, Sport and fitness

Wellsway
Keynsham
05.2015 - 03.2020

A-Levels - Retailer Level 2

Institutes for Apprenticeships
Keynsham, Bath and North East Somerset
09.2020 - 12.2021

Skills

  • Stock Rotation Practices
  • Cash Handling
  • Merchandising
  • Retail Operations Management
  • Customer Service
  • Team Leadership
  • Communication Skills

Timeline

Deputy store manager

Aldi
10.2021 - 02.2024

Apprentice

Aldi
09.2020 - 09.2021

A-Levels - Retailer Level 2

Institutes for Apprenticeships
09.2020 - 12.2021

GCSEs - Maths, English, Science, History, Art, Business, Sport and fitness

Wellsway
05.2015 - 03.2020
Alex Vanstechelman