Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Alex Taylor

Alex Taylor

Braintree,Essex

Summary

Dedicated and experienced Barista with a strong background in the restaurant industry, encompassing six years of hands-on experience as a Barista and two years in sales and marketing. Seeking the position of Barista and Floor Manager to leverage my expertise in crafting exceptional beverages and desserts, leading teams, and delivering outstanding customer service.


Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work history

Barista Supervisor

Carnival Coffee
Brentwood, Essex
05.2017 - 07.2023


  • Skillfully prepared a wide range of coffee and cold beverages, consistently maintaining the highest standards in taste, presentation, and hygiene.
  • Collaborated with front-desk baristas to create a seamless dessert experience for customers, resulting in increased customer satisfaction and repeat business.
  • Demonstrated exceptional communication skills while handling customer needs, inquiries, and feedback, fostering a positive and welcoming environment.
  • Managed daily operations of the pastry shop, ensuring smooth workflow, timely inventory replenishment, and efficient problem-solving.
  • Assisted in developing and implementing promotional campaigns, including social media strategies, leading to a noticeable increase in revenue.

Sales Assistant

Eco Homes
Braintree, Essex
11.2014 - 09.2016
  • Executed sales and marketing strategies to drive brand awareness and product engagement, resulting in a 40% increase in sales over two years.
  • Collaborated with cross-functional teams to develop and implement effective promotional and advertising plans, utilizing social media platforms to expand the customer base.
  • Conducted market research to identify trends, preferences, and opportunities, contributing to the development of successful product offerings.
  • Maintained clear and concise communication with clients, ensuring their needs were met and exceeded through prompt assistance and problem resolution.

Education

GCSEs - English C, Maths B, Business studies B, Science D, Product Design A, Drama D,

Anglo European School
Ingatestone
09.2009 - 06.2014

Skills

  • On-site preparation of cold beverages and desserts
  • Team coordination and leadership
  • Exceptional customer service
  • Effective communication and teamwork
  • Organizational and problem-solving abilities
  • Promotional and advertising strategy development
  • Social media marketing proficiency

Languages

English
Native

Timeline

Barista Supervisor

Carnival Coffee
05.2017 - 07.2023

Sales Assistant

Eco Homes
11.2014 - 09.2016

GCSEs - English C, Maths B, Business studies B, Science D, Product Design A, Drama D,

Anglo European School
09.2009 - 06.2014

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Alex Taylor