Alex Szeleczki
Gravesend,Kent
Summary
I have a versatile IT professional with a rich background in both academic and practical settings, showcasing comprehensive skills acquired during university and school experiences. As well as, I am quite proficient in navigating computer systems, with extensive hands-on expertise in 3D modeling and programming. A seasoned customer service provider in the retail sector, recognized for maintaining composure and problem-solving skills even in challenging interactions with diverse clientele. Successful track record in applying technical knowledge to contribute to project success, coupled with a commitment to continuous learning and professional growth.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
CSR(Customer Service Representative
Domino's Pizza
Gravesend
10.2019 - 09.2020
Job Responsibilities:
- Managed inbound phone and in-person orders with a strong focus on delivering excellent customer service.
- Operated a cash register and proficiently used a POS system to efficiently process orders, handle payments, and issue receipts.
- Executed precision in cutting freshly baked pizzas, ensuring presentation and quality standards.
- Assembled pizza and side boxes, demonstrating attention to detail and organizational skills.
- Facilitated a seamless workflow by coordinating with delivery drivers and ensuring accurate dispatch of orders.
Skills Gained:
Education
Bachelor of Science - Digital Games Development
University of Brighton
10.2020 - 08.2023
A-Levels -
St John's Catholic Comprehensive School
2018
Skills
Technical Proficiency:
- Demonstrated expertise in various IT software applications, including [mention specific software applications you are experienced with]
- Proficient in programming languages such as [list relevant languages, eg, Java, C, Python], applying problem-solving skills to deliver effective solutions
Customer Service Excellence:
- Proven track record in delivering exceptional customer service through effective communication and problem resolution
- Applied customer-centric principles to ensure client satisfaction and build lasting relationships
Organizational Skills:
- Strong time management skills, effectively prioritizing tasks to meet deadlines and exceed project goals
- Adept at managing multiple responsibilities concurrently, demonstrating efficiency and productivity
Problem Solving:
- Applied analytical and critical thinking skills to identify and address complex problems
- Developed innovative solutions to overcome challenges and improve overall operational efficiency
Collaborative Team Player:
- Extensive experience in group work, fostering collaboration and contributing positively to team dynamics
- Demonstrated ability to work seamlessly within a team to achieve shared objectives
Languages
English
Advanced
Hungarian
Native
Timeline
Bachelor of Science - Digital Games Development
University of Brighton
10.2020 - 08.2023
CSR(Customer Service Representative
Domino's Pizza
10.2019 - 09.2020
A-Levels -
St John's Catholic Comprehensive School
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