Alex Stubberfield
Sheland, Stowmarket,Suffolk
Summary
Motivated and reliable business student with hands-on experience across customer service, marketing, and operations. Known for strong communication, teamwork, and adaptability in fast-paced environments. Quick to learn new systems, highly organised, and results-driven, with a proven ability to take initiative and deliver high-quality work across varied responsibilities.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Crew Member
McDonalds
Stowmarket
03.2024 - 01.2026
- Delivered consistent high-quality service.
- Confidently working a range of different roles.
- Comfortably engaging with customers & peers.
- Experience handling customer complaints quickly, calmly and professionally.
- Supported training and onboarding of new staff.
Marketing Assistance (Work Experience)
PPG
Stowmarket, Suffolk
11.2024 - 01.2025
- Supported marketing projects, including product cross-referencing and website updates and helped set up the 2025 online event booking system.
- Learned and used new software while working with a large product range.
- Gained insight into customer service processes, logistics, and internal systems.
- Attended management meetings to understand team targets and training processes.
- Observed subscription management workflows.
General Site Assistance
The Food Museum
Stowmarket
04.2024 - 06.2024
- Provided front-of-house support and customer service.
- Assisted with events, site operations, and maintenance.
- Supported promotional stock and site presentation tasks.
- Completed manual handling and practical duties.
- Gained insight into finance and marketing functions through meetings.
Education
BA Hons - Business & Management
University Studies at West Suffolk College
Bury St Edmunds, Suffolk 09.2025 -
Level 3 Extended Diploma (2-Year) - Business
West Suffolk College
Bury St Edmunds, Suffolk 09.2023 - 06.2025
GCSEs -
Stowmarket High School
Stowmarket 09.2018 - 06.2023
Skills
- Customer Service & Communication – Confident in engaging with customers and peers
- Teamwork & Collaboration – Experienced working as part of a team across a range of departments
- Digital & Software Skills – Quick to learn and use new systems, with experience in marketing tools, booking platforms, and internal software
- Organisation & Attention to Detail – Proven ability to manage tasks accurately across differing operations
- Problem-Solving & Adaptability – Calm and effective in fast-paced environments and changing roles
- Initiative & Responsibility – Trusted to independently set up systems and support training and onboarding
Certification
- Carbon Literacy Certification (Completed 31st March 2025)
- Emergency First Aid at Work Qualification (Completed 28th November 2023)
Affiliations
- Running & Gym
- Reading
Timeline
BA Hons - Business & Management
University Studies at West Suffolk College
09.2025 -
Marketing Assistance (Work Experience)
PPG
11.2024 - 01.2025
General Site Assistance
The Food Museum
04.2024 - 06.2024
Crew Member
McDonalds
03.2024 - 01.2026
Level 3 Extended Diploma (2-Year) - Business
West Suffolk College
09.2023 - 06.2025
GCSEs -
Stowmarket High School
09.2018 - 06.2023