Results-driven leader with forward-thinking approach centered on team and company success. A record of leading diverse teams through high-value and high-specification product sales, services, and delivery programmes. Working with blue-chip clients such as Visa, Nokia, and Vodafone.
Hi, I’m
Alex Steel
Programme, People, Product Manager
Summary
Overview
17
years of professional experience
Work History
Fieldforce IncRemote
VP, Business Development
01.2023 - Current
Job overview
- International sales; SaaS and Professional Services.
- Achieved sales goals by building and securing new customer relationships.
Self-Employed
Consultant
01.2022 - Current
Job overview
- Working with technology companies, on international expansion, product development and team performance (OKRs).
- Collaborated with executives to to define and implement OKRs
- Created an international expansion report including project plan, timeline and budget.
F45Bristol
Director, Operator
09.2017 - 06.2022
Job overview
- Operational management
- Staff training & recruitment, marketing, and sales
- Appointed Regional Franchise Representative to support and advise other operators.
Visa Inc
Senior Director; Head of Digital - Push Payments
01.2013 - 08.2017
Job overview
- Head of Digital, Mobile and cross border payment product implementation and management
- Partner and client management
- Built, developed, and managed a multi-national high performing account management team
- Partnership & Collaboration Award for leading the Sub-Saharan Africa cash digitisation strategy
- Launched a new product in 5 countries.
Nokia
Regional Programme Manager
12.2009 - 01.2013
Job overview
- Lead for the Regional Strategy Operational Improvements Programme
- Implemented a $50m+ Managed Services contract including resourcing
- Cross functional team management and collaboration between pre-sales, product, and delivery teams
- Business Management Excellence Award for outstanding customer service.
Service StreamSydney
National Manager (FTC)
01.2010 - 11.2010
Job overview
- Established a new multi-discipline services unit
- Recruitment and training of cross functional national team
- Implementation of processes and procedures
- Customer management.
HuaweiSydney
Senior Project Manager (FTC)
08.2008 - 12.2009
Job overview
- Services pre-sales lead for 2 x $20m+ contracts in collaboration with global product and legal teams
- Multi-national and multi-disciplined team management
- Exceeded revenue targets by 30%.
Zamro InternationalSydney
General Manager
07.2007 - 08.2008
Job overview
- Lead the transformation of the national infrastructure division and customer account management
- Collaboration with CEO for investor presentations.
Digicel Pacific
Operations & Rollout Manager
04.2006 - 07.2007
Job overview
- Lead for greenfield networks in 3 countries, planning, recruitment, deployment, implementation and GTM
- Partner selection and management.
Education
University of Queensland
Bachelor of Business
University Overview
Skills
Programme ManagementTeam managementCross functional collaborationCustomer Satisfaction B2BTechnology Product Implementation
Client Relationships
Product Life Cycle Management
Project Management
Strategic planning
Team Leadership & Development
Processes and procedures
Volunteer
Volunteer
- Co-Chair, Think Malawi
- Treasurer, School PTA
- Coach, Junior Sport
Timeline
VP, Business Development
Fieldforce Inc
01.2023 - Current
Consultant
Self-Employed
01.2022 - Current
Director, Operator
F45
09.2017 - 06.2022
Senior Director; Head of Digital - Push Payments
Visa Inc
01.2013 - 08.2017
National Manager (FTC)
Service Stream
01.2010 - 11.2010
Regional Programme Manager
Nokia
12.2009 - 01.2013
Senior Project Manager (FTC)
Huawei
08.2008 - 12.2009
General Manager
Zamro International
07.2007 - 08.2008
Operations & Rollout Manager
Digicel Pacific
04.2006 - 07.2007
University of Queensland
Bachelor of Business