Alex Spirlandeli

• Mentored new employees, providing them with necessary knowledge and guidance to become effective members of production team.
• Maintained open lines of communication with upper management, reporting progress updates on key metrics regularly.
• Evaluated employee performance regularly, providing constructive feedback and opportunities for growth or advancement.
• Optimized resource allocation and scheduling to maximize output while minimizing downtime.
• Implemented lean manufacturing principles within team, reducing waste and increasing overall efficiency levels.
• Developed strong working relationships with suppliers, ensuring timely delivery of materials for uninterrupted production flow.
• Oversaw equipment maintenance schedules, ensuring optimal performance of all machinery used in production process.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
• Boosted efficiency by coordinating projects and assignments for 10 team members

● Led a team of 180 production workers in the processing and packaging of food products.

● Developed and maintained production schedules, ensuring on-time delivery while minimizing overtime.

● Enforced strict adherence to food safety regulations and quality control standards.

● Implemented preventive maintenance schedules.

● Managed inventory levels to prevent shortages and reduce excess inventory holding costs. Ensured that all PRODS are ready for start-up and cleared at the end of the jobs.

● Roaming the PRODS to assist in the ongoing replenishment of stock and the prompt return of finished goods into the warehouse.

● Liaison with the Warehouse, communicating to ensure supply is managed effectively into PRODS.

● Managed the allocation/collection and storage of all labels.

● Worked with the Floor Leads to ensure they managed their return to stock and rejects via the process and the Filling of all postproduction paperwork on a daily basis.

● Updated WASTE numbers by PROD, by Product line on a spreadsheet and report %of waste daily to the production manager.

● Analyses the UPH by job - produce stats for management.

● Printed off Production/Factory documents for the floor leads, including the floor leads logs.

● Conducted production spot checks on inventory vs the works order - using MACS.

● Helped to conduct mass-balance checks and audit readiness.

● Ensured that the Floor Leaders have visibility to the production plan.

● Provided technical service in both English and Portuguese language for one of the biggest companies in the world.

● Complaint handler over the phone, email and chat with customers from different countries.

● Personal time management, worked to deliver the best performance in SLA & CSAT.

● Supported new agents to improve their skills doing coaching and training, knowing when it is the time to delegate.

● Worked side-by-side with Team Leaders to achieve the best performance in the company with organization.

● Developed different excels to research incidences & targets team.

● Trained in all the skills in the company, being part of the new projects related to my area.

• Implemented time-saving strategies when arranging items in the warehouse, optimizing space utilization, and reducing retrieval times for pickers.
• Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
• Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
• Contributed to inventory control efforts by conducting regular audits, reconciling discrepancies, and updating system records accordingly.
• Increased customer satisfaction by promptly addressing inquiries or concerns regarding orders or deliveries.
• Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
• Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
• Maintained timely updates on workload progress through effective communication with supervisors.
• Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
• Reduced shipping errors by thoroughly checking each item before packaging for shipment.

• Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
• Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
• Ensured accurate order fulfillment with diligent attention to details while assembling meals.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

• Sold financial products, accepted bill payments, and handled administrative duties.
• Set up driver files, handled queries, managed data input, collected and shipped goods.
• Sorted parcels and ensured safe handling to prevent damage.
• Conducted regular audits of warehouse operations to ensure compliance with industry standards and regulations.
• Coordinated cross-functional teams during peak seasons to manage high volume orders effectively.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Used pallet jacks to relocate products.
• Assembled pallets and crates for secure transportation of materials.
• Maintained clean, orderly work environment free of hazards.