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After years of driving results within the BPO industry, I am bringing my corporate operational expertise directly to you. I specialize in high-stakes Customer Service and Sales, having represented major Telecommunications providers in both the US and UK markets.
I am highly skilled in handling high-volume interactions while maintaining customer satisfaction and meeting performance targets. I am also proficient in using CRM tools to manage customer data, track cases, and streamline workflows efficiently.

Customer service professional with a proven track record in escalation handling and problem-solving. Skilled in compliance and effective communication, consistently delivering high-quality support across various channels. With experience investigating, evaluating, and delivering exceptional customer service. Skilled in policy interpretation, damage assessment, case management, and high-volume call handling. Known for strong communication, empathy, compliance awareness, and the ability to multitask effectively in fast-paced environments.

Dynamic Management Consultant Senior Analyst at Accenture with expertise in visual design and e-learning development. Proven track record in delivering high-quality digital learning solutions, leveraging AI content creation and leading diverse teams. Adept at client engagement and creative problem solving, driving impactful results across international projects.

Dynamic IT Asset Management professional with a proven track record at Accenture, optimizing warehouse operations and enhancing productivity through lean principles. Skilled in ITIL 4 and asset lifecycle management, I excel in teamwork and collaboration, ensuring accurate inventory and compliance while supporting financial reporting and cost optimization.

Dedicated healthcare professional with expertise in end-of-life care assistance, blood collection, medical consultation, and advanced life support. Demonstrates a strong commitment to providing compassionate and efficient patient care. Aims to further enhance skills in a dynamic medical environment while contributing to improved patient outcomes.

A dedicated healthcare professional with expertise in pharmacology, radiology, antenatal guidance, and electrocardiogram interpretation. Demonstrates a strong ability to apply pharmacological knowledge and radiology proficiency to enhance patient care. Skilled in providing antenatal guidance and interpreting electrocardiograms to support accurate diagnosis and treatment planning. Committed to advancing career goals by leveraging core competencies to contribute effectively within the healthcare sector.

Dedicated medical professional with expertise in medical consultation, advanced cardiac life support, pharmacology knowledge, and trauma patient handling. Demonstrates a strong commitment to patient care and safety through effective application of skills in high-pressure environments. Aims to leverage extensive knowledge and competencies to advance in the healthcare sector, contributing to improved patient outcomes and innovative medical practices.

Dedicated healthcare professional with expertise in tube insertion and removal, advanced life support, perioperative nursing, and oxygen administration. Demonstrates a strong commitment to patient care and safety through precise execution of clinical procedures. Skilled in supporting critical medical interventions and ensuring optimal outcomes in high-pressure environments. Aims to contribute to advancing healthcare standards through continued professional growth and excellence in practice.

 Dedicated nursing professional with expertise in perioperative nursing, falls risk identification, and palliative care. Demonstrates superior nursing knowledge and compassionate care, ensuring accurate record-keeping and data confidentiality. Proficient in medical equipment operation and computerised charting, with a strong understanding of healthcare ethics. Committed to providing exceptional end-of-life care assistance and oxygen administration, while maintaining vital signs measurement standards. Holds Basic Life Support Certification, aiming to advance patient care through continuous skill enhancement. 

Compassionate nurse skilled in IV therapy administration, patient assessment, and infection control compliance. Advocates for patients and collaborates effectively with healthcare teams to achieve optimal health outcomes.

Alex Saldanha

Summary

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Accenture
London, UK

Job overview

Education

University of Manchester
Manchester

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Nurse

University of Manchester

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Alex SaldanhaAlex Saldanha

Summary

Work history

AccentureLondon, UK

Job overview

Education

University of ManchesterManchester

University overview

Skills

Timeline

Nurse

University of Manchester

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Arnold BaldazanoArnold Baldazano

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Accenture
London, UK

University of Manchester
Manchester