Alex Potter
Selby,North Yorkshire
Summary
Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.
Overview
1
1
Certification
3
3
years of professional experience
Work history
Logistics Coordinator
Business Waste
York, North Yorkshire
05.2026 - Current
- Addressed customer queries promptly, thereby enhancing customer service ratings.
- Overcame logistical challenges by creating innovative solutions.
- Streamlined waste collection schedules, optimising efficiency in operations.
- Provided expert advice on the best practices in waste handling and disposal, promoting adherence to environmental standards.
- Worked closely with clients to develop customised waste management plans, enhancing customer satisfaction.
New & used car sales executive
Drive Hyundai
York, North Yorkshire
01.2026 - 05.2026
- Conducted demonstrations of vehicle features, increasing buyer engagement and interest.
- Maintained updated knowledge of industry trends, contributing to competitive positioning of dealership.
- Resolved customer complaints effectively, preserving brand reputation and trust amongst clientele.
- Facilitated smooth transactions between dealership and customers.
- Coordinated test drives for interested buyers.
Gym Membership Sales Consultant
Fitness Cartel
Brisbane, Australia
05.2025 - 10.2025
- Yielded higher sales revenue through upselling techniques.
- Dealt with customer queries effectively, maintaining high quality service standards.
- Handled after-sales services proficiently, ensuring client retention.
- Increased brand awareness by conducting engaging product demonstrations.
- Collaborated with sales team to meet monthly targets successfully.
- Nurtured leads into successful conversions, boosting overall sales figures.
- Devised marketing strategies to attract new members.
Retail sales associate
Norris Hair & Beauty
Brisbane, Australia
02.2025 - 05.2025
- Supported marketing initiatives by setting up promotional displays.
- Lead the training of new staff members to improve team efficiency.
- Maintained tidy sales floor to enhance shopping experience.
- Facilitated smooth checkout process, reducing wait times for customers.
- Established rapport with customers through attentive listening and communication.
- Boosted store reputation with excellent customer service skills.
Beauty therapist
DollFace Brow & Makeup Studio
Brisbane, Australia
10.2024 - 02.2025
- Provided exceptional customer service, ensuring repeat client bookings.
- Adapted beauty treatments to address individual client needs.
- Implemented hygienic practices to maintain a clean treatment space.
- Maintained accurate logs of visitor entries for security purposes.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Maintained an organised reception area for a professional business environment.
- Managed appointment scheduling efficiently, minimising wait times for clients.
Pub manager
S&D Facilities Management Ltd
, East Riding
02.2024 - 09.2024
- Assessed competitor activities regularly, offering competitive pricing and promotions in response.
- Fostered team spirit amongst staff members through effective communication and leadership.
- Coordinated staff schedules to avoid understaffing during peak times.
- Dealt with customer complaints effectively, restoring client trust and confidence.
- Improved pub atmosphere with regular themed nights and events.
- Checked invoices against delivery notes and resolved any discrepancies with supplier before releasing for payment.
- Resolved staff and customer complaints, challenges and enquiries.
Internal account manager
Business Waste
York, North Yorkshire
02.2023 - 03.2024
- Established effective communication channels with clients to enhance relationship management.
- Ensured timely resolution of client queries, improving client retention rate.
- Worked closely with clients to develop customised waste management plans, enhancing customer satisfaction.
- Managed relationships with waste carriers, ensuring smooth operations.
- Contributed to team effort by accomplishing related results as needed.
- Ensured maximum efficiency by adhering to call centre schedules and targets strictly.
- Managed high volume of inbound calls, ensuring swift response times.
Education
NVQ Level 2 - Hairdressing
Selby College
Selby, North Yorkshire /2021 - /2023
NVQ Level 2 - Beauty Therapy
Selby College
Selby, North Yorkshire /2020 - /2021
GCSEs -
Selby High School
Selby, North Yorkshire /2014 - /2019
Skills
- Time management
- Professional telephone etiquette
- Organisation skills
- Customer service excellence
- Positive demeanor
- Extremely friendly and approachable
Affiliations
- Fashion
- Fitness
- Hiking
Certification
Driving License
Personal Car
First Aid and CPR Trained
Fire Safety Trained
Timeline
Logistics Coordinator
Business Waste
05.2026 - Current
New & used car sales executive
Drive Hyundai
01.2026 - 05.2026
Gym Membership Sales Consultant
Fitness Cartel
05.2025 - 10.2025
Retail sales associate
Norris Hair & Beauty
02.2025 - 05.2025
Beauty therapist
DollFace Brow & Makeup Studio
10.2024 - 02.2025
Pub manager
S&D Facilities Management Ltd
02.2024 - 09.2024
Internal account manager
Business Waste
02.2023 - 03.2024
NVQ Level 2 - Hairdressing
Selby College
/2021 - /2023
NVQ Level 2 - Beauty Therapy
Selby College
/2020 - /2021
GCSEs -
Selby High School
/2014 - /2019