Alex Morrell

Worked across multiple departments to ensure busy operations flow smoothly.

I raise payments to solicitors, suppliers and car hire companies as soon as an invoice is received to avoid payment backlog.

Often I am brought in to help teams outside of my own, who are hit with a sharp increase of work, because of this I have to be a flexible, quickly learning team player to make sure the job is done to a high standard.

Occasionally, I will make outbound calls to collect customer excess payments. In doing so I make sure that I always offer exceptional customer service, putting the customers needs at the heart of everything I do to make sure it is done properly first time of asking.

I operated machinery and tools to assist in assembly processes effectively.

Followed safety protocols to maintain a secure working environment consistently.

Consistently and effectively worked with team members to streamline workflow and improve productivity.

Maintained cleanliness and organisation of workspace to ensure efficiency.

Took charge of various operations when there was absences.

Assisted with delivery and fitting of blinds and shutters in domestic and commercial properties.

During my time at A-Z blinds and shutters, I received only positive feedback on my can-do attitude and eagerness to learn more about my trade. I developed vital customer service skills whilst attending to potential clients' in the shop or in their homes.

I also learnt perseverance on tasks I may find difficult and the ability to work effectively as part of a team.

Spent time in several departments seeing the motor claims journey from inception to settlement

Shadowed handlers and team leaders in a variety of areas of the business

Gained good understanding of different technical functions including fraud and third party damage

Although I was only there for a week, I gave 100% in every task assigned.

Helped with training & coaching of local children's football team

Assisted with drills & activities

Improved team working & listening skills collaborating with the manager & coach

Boosted confidence significantly which resulted in my feeling able to referee some matches for which I received positive feedback