Alex Moore
Southbourne,Dorset
Summary
Energetic and outgoing professional with dedication to positive guest relations, comfortable with fast-paced. High-volume customer environments, experienced customer service and cash-handling background. Reliable and honest cleaner skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, rubbish removal and windows, with diligence.
Overview
1
1
Certification
5
5
years of post-secondary education
3
3
years of professional experience
Work history
Customer sales assistant
Marks & Spencer
Ferndown, Dorset
2024.07 - 2024.12
- Enhanced customer engagement by offering product knowledge and advice.
- Worked early hours and overnight shifts displaying resilience and commitment to the role for 6 months.
- Assisted customers to make informed purchasing decisions.
- Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
- Built lasting relationships with clients through customer service interactions.
School cleaner at Ferndown Upper School
Dorset County Council
Ferndown
2022.10 - 2024.12
- Vacuumed carpeted areas and mopped hard floors.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Safely stored cleaning solutions, equipment and chemicals.
- Spot cleaned and sanitised high-touch areas.
Food runner
The Forest Inn
Ferndown
2022.05 - 2022.10
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served over 30 covers at once during high pressure shifts thus learning great time handling and organisation skills
Education
GCSEs - Maths, English, Physics, Chemistry, Biology, History, PE, Media Studies
Ferndown 2019.09 - 2022.06
A-Levels - History, Sociology, Media Studies
Ferndown Upper School
Ferndown 2022.09 - 2024.06
Bachelor of Arts - History and German
University of Bristol
Bristol 2025.09 -
Skills
- COSHH (Control of Substances Hazardous to Health Regulations)
- Waste control
- Carpet vacuuming
- Floor mopping
- Keen eye for detail
- Customer Service
- Cash handling
- Food safety and hygiene
- Food presentation
Affiliations
- Tennis
- Travelled across Australia and South East Asia for 6 months
Certification
British Film Institute - Alumni
TEFL - (Teaching English as a Foreign Language) Qualified
Timeline
Bachelor of Arts - History and German
University of Bristol
2025.09 -
Customer sales assistant
Marks & Spencer
2024.07 - 2024.12
School cleaner at Ferndown Upper School
Dorset County Council
2022.10 - 2024.12
A-Levels - History, Sociology, Media Studies
Ferndown Upper School
2022.09 - 2024.06
Food runner
The Forest Inn
2022.05 - 2022.10
GCSEs - Maths, English, Physics, Chemistry, Biology, History, PE, Media Studies
2019.09 - 2022.06