Alex McHugh
Kirkby,Merseyside
Overview
7
7
years of professional experience
Work History
Assistant Project Manager
Mac Geo- Specialist Geotechnical Engineering
Burscough
11.2022 - 08.2023
- Kept files organised and up to date for accurate record-keeping purposes
- Audited vehicles and PPE to maintain perfect standards
- Partnered with management to implement processes and complete special projects
- Arranged supplies, documents and spaces for meetings
- Organised master calendar of appointments, operational targets and projects
- Drafted documents and reports for management review
- Screened incoming phone calls and relayed detailed messages
- Created expense reports with matching receipts
- Oversaw and trained clerical support staff to accomplish challenging objectives
- Booked flights and hotels for domestic and international meetings
- Closely monitored progress of project through Basecamp, sharing developments with the General Manager.
Customer Service Representative
The Co-Operative Bank
Skelmersdale
10.2021 - 07.2022
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes
- Assisted customers with varying questions using product knowledge and service expertise
- Maintained excellent client satisfaction by providing in-depth support
- Answered customer telephone calls promptly and improved on-hold wait times
- Managed high-volume customer queries simultaneously through effective multitasking.
Bar Manager
The Duck
Skelmersdale
01.2017 - 08.2021
- Monitored and maintained stock levels for maximised efficiency and minimised waste
- Oversaw line cleaning and cellar management
- Ordered beverage and equipment stock by analysing sales and customer trends
- Completed accurate end-of-day financial routines for cash and card transactions
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
Timeline
Assistant Project Manager
Mac Geo- Specialist Geotechnical Engineering
11.2022 - 08.2023
Customer Service Representative
The Co-Operative Bank
10.2021 - 07.2022
Bar Manager
The Duck
01.2017 - 08.2021
Similar Profiles
Brianna BobbBrianna Bobb
Secretary at Geotechnical Engineering-TestingSecretary at Geotechnical Engineering-Testing
Brayleigh SnyderBrayleigh Snyder
Engineering Technician at Geotechnical Engineering GroupEngineering Technician at Geotechnical Engineering Group
Mark LyuMark Lyu
Intern at Jiangsu Kexin Geotechnical Engineering SurveyIntern at Jiangsu Kexin Geotechnical Engineering Survey
Bryony Siobhan WalshBryony Siobhan Walsh
Luxury sales associate at FlannelsLuxury sales associate at Flannels
LUCIANA HAASELUCIANA HAASE
Warehouse Associate at AmazonWarehouse Associate at Amazon