Alex Maton
Gloucester
Summary
I'm a motivated and adaptable professional with a strong background in SaaS and digital products. Over the past seven years I've grown the revenue I manage from £2.1m in 2018 to £10m in 2025. I enjoy leading projects, driving subscription growth, and shaping products that meet changing customer needs. Colleagues know me for delivering results under pressure, spotting ways to make things more efficient, and keeping teams moving in the same direction. I'm curious by nature and always keen to learn, and I'm now looking for a role where I can bring that same energy and experience, whether that's in SaaS or a different industry where I can add value and keep growing.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
Work history
Business Director
Haymarket Media Group
Gloucester/Twickenham
07.2024 - 09.2025
- Full P&L ownership and strategic leadership across Sales, Customer Service, and Editorial.
- Partnering with Marketing and Website Development teams to deliver product innovation and subscription growth.
- Leading CRM migration from Sage ACT to Salesforce to improve data management and customer insight.
- Reporting directly to the Chief Commercial Officer.
- Drove change for improved business performance.
- Improved staff productivity with targeted training programmes.
- Maximised software functionality by incorporating AI technology.
Group Commercial Director
Haymarket Media Group
03.2022 - 07.2024
- Expanded remit across multiple brands within the group.
Commercial Director
Haymarket Media Group
07.2018 - 02.2022
- Building and implementing strategies to increase revenue streams through retention and new business.
- Streamlining the lead generation process to enable the sales team to chase leads quicker.
- Creating business / marketing plans.
- Managing new and existing product development: from user experience to website design and development to implementation and testing.
- Providing recommendations to the Group Directors across other Haymarket Titles.
- Market analysis – finding areas requiring growth.
- Forecasting / submitting figures.
- Improving quality of service – through customer service and product engagement.
- Implementing GDPR regulations.
- Along with a serious and proactive role within the Sales Team to retain clients and increase new business.
Key Account Manager
Haymarket Media Group
11.2016 - 06.2018
- Managed major client accounts, delivering subscription retention and contract growth.
- Conducted in-person client training and cross-selling to drive revenue.
Sales Executive
Haymarket Media Group
09.2013 - 10.2016
- Delivered high-volume telesales to SMEs and sole practitioners.
- Hosted client training sessions and conference calls.
Customer Service Executive
Haymarket Media Group
06.2012 - 09.2013
- Handled subscription setup, invoicing, debt management, and customer queries.
- Supported operational functions and client engagement.
Education
BSC (Hons) - Forensic Investigation
Staffordshire University
09.2009 - 06.2012
BTEC National Certificate - (Uniformed) Public Services
Gloucestershire College
09.2007 - 06.2009
2 AS Levels -
Churchdown Secondary School
09.2006 - 06.2007
10 GCSEs -
Churchdown Secondary School
09.2001 - 06.2006
Skills
- Excel and Salesforce
- SaaS and subscription management
- Commercial leadership and P&L responsibility
- Digital product development
- User experience design
- Market analysis and business planning
- Cross-functional collaboration
- Stakeholder management
Accomplishments
Haymarket Media Group
Best of the Best - Dec 2021
Star Performance - Company - Dec 2021
Star Performance - Divisional - Nov 2021
Best of the Best - Dec 2019
Commercial Excellence - Company - Dec 2019
Commercial Excellence - Divisional - Nov 2019
Best Team – Divisional - Dec 2014
Newcomer of Year - Divisional - Dec 2014
Affiliations
Golf
Football - Captain
Running – London Marathon
Volunteer
Gloucester Golf Club
- Treasurer 2017-2018 - Manage the club's finances, budgets, and reporting
- Competition and Handicap Secretary 2018 - 2019
- Director 2019 - 2023
Timeline
Business Director
Haymarket Media Group
07.2024 - 09.2025
Group Commercial Director
Haymarket Media Group
03.2022 - 07.2024
Commercial Director
Haymarket Media Group
07.2018 - 02.2022
Key Account Manager
Haymarket Media Group
11.2016 - 06.2018
Sales Executive
Haymarket Media Group
09.2013 - 10.2016
Customer Service Executive
Haymarket Media Group
06.2012 - 09.2013
BSC (Hons) - Forensic Investigation
Staffordshire University
09.2009 - 06.2012
BTEC National Certificate - (Uniformed) Public Services
Gloucestershire College
09.2007 - 06.2009
2 AS Levels -
Churchdown Secondary School
09.2006 - 06.2007
10 GCSEs -
Churchdown Secondary School
09.2001 - 06.2006
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