Summary
Overview
Work history
Education
Skills
Certification
References
REFERENCES
PERSONAL INTERESTS
Timeline
Generic
Alex Masson Smith

Alex Masson Smith

Reigate

Summary

Results-oriented professional skilled in Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word. Utilises Qualisys for generating detailed reports and statistics. Strong sales and customer service abilities enhance client satisfaction and drive business success. Proven leadership fosters improved branch performance and cultivates teamwork among staff.

Overview

1
1
Certification
4
4
years of post-secondary education
9
9
years of professional experience

Work history

Assistant Branch Manager

Enterprise Mobility
Dorking, Surrey
2026.05 - Current
  • Tasked with improving sales and customer service at busy Town centre branch
  • Dealt with customer complaints, enhancing satisfaction levels.
  • Coordinated with other branches for unified business approach.
  • Partnered with Branch Manager to devise effective operational strategies.

Management Assistant

Enterprise Mobility
Gatwick
2026.02 - 2026.05

Delivered services at a senior level following a promotion

Prepared detailed expense reports to maintain financial transparency.

Offered administrative support during project execution for timely completion.

Graduate Management Trainee

Enterprise Mobility
Gatwick
2024.12 - 2026.02

Delivered comprehensive rental car service and insurance cover, ensuring customer satisfaction in a busy London airport.

Carried out day-to-day duties accurately and efficiently.

Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Successfully delivered on tasks within tight deadlines.

Activity Instructor

Activ Camps
2022.07 - 2024.10
  • Organised and facilitated diverse activities at holiday camps for children aged 4-12, fostering engagement and social skills development.
  • Promoted healthy living through organising fitness-related activities tailored to all ages and abilities.

Delivery

Amazon Flex
2023.11 - 2024.09
  • Temporary role collecting and delivering amazon parcels.

Customer Services Assistant

Tesco Express
2019.05 - 2020.09
  • Greeting and Helping customers, Stock Control, Handling Cash

Seasonal Replenishment Assistant

Tesco Express
2018.11 - 2019.01
  • Christmas stock control and customer assistance

Food Runner

The Black Horse
2018.04 - 2018.09
  • Greeting and Delivering of Food to Customers. Table clearance and preparation.

Customer Assistant

WH Smith
2017.11 - 2018.02
  • Greeting and Helping customers, Stock Control, Handling Cash

Education

BTEC Level 3 - Sport Studies, Law, Applied Science

Reigate College
2017.01 - 2019.01

GCSE - Geography, History, PE, Additional Science, English Literature, English Language, Science, Religious Studies, Maths, French

Reigate School

BSc - Sport and Exercise Science

University of Bournemouth
2020.10 - 2023.01

Skills

  • Sales
  • Customer Service
  • Microsoft Office
  • Team leadership
  • Qualisys to produce reports and statistics
  • Communication

Certification

Enhanced DBS Check

References

References available upon request.

REFERENCES

  • Mr, Rai, Head of Year, t.rai@reigate-school.surrey.sch.uk, 01737 243166, Reigate School
  • Mr Raymond, Barambola-Coker, enquiries@reigate.ac.uk, 01737 221118, Reigate College
  • Rashaud, McBain, Staffing Co-ordinator, staffing@activcamps.com, 07840 821680, Activ Camps, Unit 80, The Link, 49 Effra Road, London, SW2 1BZ

PERSONAL INTERESTS

Reigate School Football Team 2013 – 2017, South Park FC U10 – U14, Redhill FC U15 – U16 (Epsom and Ewell League Champions 2017), Redhill Youth FC (2017 – 2019), Battlebridge FC (2019 – 2020), QPR Season Ticket Holder, Skiing – ESF Bronze Level

Timeline

Assistant Branch Manager

Enterprise Mobility
2026.05 - Current

Management Assistant

Enterprise Mobility
2026.02 - 2026.05

Graduate Management Trainee

Enterprise Mobility
2024.12 - 2026.02

Delivery

Amazon Flex
2023.11 - 2024.09

Activity Instructor

Activ Camps
2022.07 - 2024.10

BSc - Sport and Exercise Science

University of Bournemouth
2020.10 - 2023.01

Customer Services Assistant

Tesco Express
2019.05 - 2020.09

Seasonal Replenishment Assistant

Tesco Express
2018.11 - 2019.01

Food Runner

The Black Horse
2018.04 - 2018.09

Customer Assistant

WH Smith
2017.11 - 2018.02

BTEC Level 3 - Sport Studies, Law, Applied Science

Reigate College
2017.01 - 2019.01

GCSE - Geography, History, PE, Additional Science, English Literature, English Language, Science, Religious Studies, Maths, French

Reigate School
Alex Masson Smith