Summary
Overview
Work history
Skills
Certs/Quals
Timeline
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Alex Layne

Summary

Dedicated FM professional with 10+ years of experience delivering high-quality service and customer satisfaction. Skilled in leading teams, meeting operational goals, and managing service delivery with efficiency. Strong communicator with the ability to collaborate across teams and make sound independent decisions. Organised and proactive, with a focus on practical planning and time management. Committed to continuous improvement and professional development to maintain industry best practices.

Overview

10
10
years of professional experience

Work history

Hard Service Manager

MITIE
07.2023 - 06.2025
  • Manage four engineers to enhance technical support and team performance.
  • Project management, ensuring compliance with KPIs and SLAs.
  • Conducted CETA and QSHE audits to uphold safety standards.
  • Reviewed RAMs, competencies, and reports for contractor oversight.
  • Facilitated client meetings to discuss project progress and requirements.
  • Provided accurate quotes to support project planning.
  • Implemented and monitored safety protocols to ensure statutory building compliance.
  • Led staff development initiatives, including recruitment and toolbox talks.
  • Responsible for AP duties and SSoW

Technical Supervisor

CBRE
03.2022 - 07.2023
  • Managed seven engineers across eight buildings to enhance operational efficiency.
  • Oversaw contractors and reviewed RAMs, competency, and engineer reports for compliance.
  • Ordered materials and provided quotations to clients for project clarity.
  • Conducted toolbox talks and checked logbooks to uphold statutory building compliance.
  • Facilitated weekly WIP meetings to track project progress and address challenges.
  • Held one-to-one meetings with engineers to support technical development and team performance.
  • Coordinated fortnightly meetings with site managers to align on project objectives.
  • Assisted with audits to ensure adherence to industry standards.

Mobile Mechanical Engineer: Working Supervisor

FES FM
02.2021 - 02.2022
  • Supervised contractors to ensure compliance with safety and operational standards.
  • Managed on-site logbooks for accurate record-keeping and reporting.
  • Executed stock control measures to optimise inventory management.
  • Oversaw planned preventative maintenance (PPM) schedules for critical equipment.
  • Reactive work across mechanical & electrical plant

Mobile Mechanical Engineer

Redmond Group
10.2020 - 02.2021
  • Expertise in MVHR systems, air handling units, and fan coil units.
  • Oversaw operations of calorifiers and cooling towers for optimal performance.
  • Mechanical & Electrical PPMs & Reactives

Mobile Mechanical Engineer

City Belts & Bearings Ltd
10.2017 - 07.2020
  • Surveying jobs
  • PPMs & Reactive
  • AHU Refurbishment Projects
  • Fan Coil Units
  • PU systems
  • Cooling Towers
  • Fans, Belts, Pulleys & Bushes
  • Pumps, Motors, Bearings & Seals.
  • Inverter Drivers & Valves.

Mobile Mechanical & Electrical

EMCOR UK
10.2015 - 09.2017
  • Company Overview: Thames Water
  • PPM, Reactive, Fault Finding, Emergency Light Test, Reports & Drawings.
  • Pumps, Internal & External Lighting Repairs/Install, Quotes, Assist Contractors (Permits, Access Etc)

Skills

  • Positive attitude
  • Operational strategy
  • Compliance oversight
  • Leadership skills
  • Project Management
  • Strategic thinking
  • Technical maintenance knowledge
  • Customer Service
  • Mechanical troubleshooting
  • HVAC systems knowledge
  • Electrical systems knowledge

Certs/Quals

  • CMI LEVEL 5 Award, Leadership & Management (Remote Learning)
  • IOSH Managing Safely
  • APLV – Authorised Person Low Voltage
  • HV Awareness
  • APMPS - Authorised Person Mechanical & Pressure Systems
  • Fire Risk Assessment Level 2
  • CDM Regulations
  • HTM 03-01 - Competent Person Ventilation
  • Heating and Ventilation NVQ Level 2
  • F-Gas Category 1
  • Competent Person Mechanical & Pressure Systems
  • Mechanical To Electrical Conversion
  • 18th Edition Wiring Regulations
  • Level 3 Legionella Control for Responsible Person
  • L8- Control of Legionella within evaporative cooling systems
  • L8- Hot and Cold Water Systems
  • Hot Water Systems & Safety (Including G3 Unvented HWS)
  • BMS IQ Vision Operator

Timeline

Hard Service Manager

MITIE
07.2023 - 06.2025

Technical Supervisor

CBRE
03.2022 - 07.2023

Mobile Mechanical Engineer: Working Supervisor

FES FM
02.2021 - 02.2022

Mobile Mechanical Engineer

Redmond Group
10.2020 - 02.2021

Mobile Mechanical Engineer

City Belts & Bearings Ltd
10.2017 - 07.2020

Mobile Mechanical & Electrical

EMCOR UK
10.2015 - 09.2017

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Alex Layne