Alex Juantoah
PURLEY,SURREY
Summary
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Well-versed in classroom and online technologies.
Experienced Door Supervisor committed to upholding establishment safety and legal compliance through focused, attentive security provisions. Completes monitoring, patrolling and supervision activity with due care and attention for secure environments.
Calm under pressure for responsive customer support. Thorough cleaning professional experienced in working under tight deadlines. Exceeds client expectations with attention to detail, expertise in stain removal and work speed. Accomplishes assignments independently or with cleaning team. Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
22
22
years of professional experience
12
12
years of post-secondary education
Work history
Security officer
Elliot Scott
Gatwick Airport (WFS ), West Sussex
02.2025 - Current
- Patrolled premises regularly, contributing to a safe work environment.
- Upheld strict access controls for ensuring building security.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
Customer service representative
Ontrak Recruitment and Training
Greenwich, Greater London
09.2024 - Current
- Assisted customers with varying questions using product knowledge and service expertise
- Processed high-value payments with meticulous accuracy
Factory worker
Greencore Prepared Meals( Job and Talent)
Wisbech, Cambridgeshire
06.2024 - 07.2024
- Manually loaded, unloaded and manoeuvred bulky goods, safely lifting and transporting heavy loads
Factory worker
Del-Monte Fruit( Challenge-trg Recruitment Ltd)
Wisbech, Cambridgeshire
05.2024 - 06.2024
- Sorted, classified and packed products by size and weight, verifying conformance to quality standards
- Manually loaded, unloaded and manoeuvred bulky goods, safely lifting and transporting heavy loads
Cleaning assistant
Royal Papworth Hospital Accom(Atom Service)
Waterbeach, Cambridgeshire
02.2024 - 04.2024
- Ensured safety standards through correct usage of cleaning chemicals and equipment
- Completed laundry tasks to provide fresh linens and towels for hotel guests
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies
Head Teacher
Trede R/C Prim Sch. Ghana Educ. Service
Trede, Ashanti Region
11.2019 - 02.2024
- Led school-wide initiatives, promoting inclusive and diverse learning environment
- Advocated for students' needs whilst maintaining focus on educational objectives
- Promoted student wellbeing by introducing mental health support services in school.
Teacher
Ampabame 2 R/C Prim. Sch. Ghana Edu. Service
Ampabame 2, Ashanti Region
09.2019 - 11.2019
- Adapted teaching methods and materials to meet students' varying needs and interests
- Created inclusive classroom setting to ensure all students felt accepted and valued
Teacher
Bekwaimin D/A Sch. Ghana Euc. Service
Bekwaimin, Ashanti Region
09.2018 - 08.2019
- Planned and organised classrooms that consistently facilitated positive learning experience
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities
Teacher
Akumadan JHS, Ghana Educ Service
Akumadan, Ashanti Region
09.2016 - 08.2018
- Planned and organised classrooms that consistently facilitated positive learning experience
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities
Student Teacher
University of Education-Winneba, Kumasi Campus
Kumasi, Ashanti Region
08.2012 - 08.2016
- Administered assessments and standardised tests to evaluate student progress
- Balanced university-based study alongside weekly teaching duties
Teacher
St. Peter's R/C Prim. Sch. Ghana Educ. Service
Roman Hill, Kumasi, Ashanti Region
09.2008 - 08.2012
- Planned and organised classrooms that consistently facilitated positive learning experience
- Set up lesson materials, bulletin board displays and demonstrations
Teacher
Piase D/A Prim. Sch. Ghana Educ. Service
Piase,Kuntanase. Ghana, Ashanti Region
09.2003 - 08.2008
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities
- Set up lesson materials, bulletin board displays and demonstrations
Education
Diploma of Higher Education - Power Forklift
Power Forklift Training Ltd
Southall 10.2024 - 11.2024
A-Levels - General Arts
Kumasi High School
Kumasi, Ghana 01.1993 - 06.1995
Door Supervisor (SIA License) - Conflict Management,First Aid, Crowd Control
Get License
Peterborough 04.2024 - 04.2024
Bachelor of Science - Information, Communication and Technology Education
University of Education
08.2012 - 08.2016
Diploma in Basic Education - Educational Psychology, Curriculum Development
University of Cape Coast
08.2006 - 08.2009
Teacher Certificate 'A' - Educational Psychology, Curriculum Development
Offinso Teacher Training College
11.2000 - 08.2003
Skills
- Computer proficiency
- Child development
- Emergency response
- Conflict resolution
- Site security and monitoring
- Attention to detail
- Communication skills
- Email communication
- Team collaboration
- Cleaning and sanitation techniques
- Waste management strategies
- Positive reinforcement techniques
- Situational awareness
- Knowledge of warehouse layout
Custom
International Driving Licence
Personal Information
Nationality: Ghanaian
Timeline
Security officer
Elliot Scott
02.2025 - Current
Diploma of Higher Education - Power Forklift
Power Forklift Training Ltd
10.2024 - 11.2024
Customer service representative
Ontrak Recruitment and Training
09.2024 - Current
Factory worker
Greencore Prepared Meals( Job and Talent)
06.2024 - 07.2024
Factory worker
Del-Monte Fruit( Challenge-trg Recruitment Ltd)
05.2024 - 06.2024
Door Supervisor (SIA License) - Conflict Management,First Aid, Crowd Control
Get License
04.2024 - 04.2024
Cleaning assistant
Royal Papworth Hospital Accom(Atom Service)
02.2024 - 04.2024
Head Teacher
Trede R/C Prim Sch. Ghana Educ. Service
11.2019 - 02.2024
Teacher
Ampabame 2 R/C Prim. Sch. Ghana Edu. Service
09.2019 - 11.2019
Teacher
Bekwaimin D/A Sch. Ghana Euc. Service
09.2018 - 08.2019
Teacher
Akumadan JHS, Ghana Educ Service
09.2016 - 08.2018
Student Teacher
University of Education-Winneba, Kumasi Campus
08.2012 - 08.2016
Bachelor of Science - Information, Communication and Technology Education
University of Education
08.2012 - 08.2016
Teacher
St. Peter's R/C Prim. Sch. Ghana Educ. Service
09.2008 - 08.2012
Diploma in Basic Education - Educational Psychology, Curriculum Development
University of Cape Coast
08.2006 - 08.2009
Teacher
Piase D/A Prim. Sch. Ghana Educ. Service
09.2003 - 08.2008
Teacher Certificate 'A' - Educational Psychology, Curriculum Development
Offinso Teacher Training College
11.2000 - 08.2003
A-Levels - General Arts
Kumasi High School
01.1993 - 06.1995
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