Alex Juantoah
PURLEY,SURREY
Summary
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Well-versed in classroom and online technologies.
Experienced Door Supervisor committed to upholding establishment safety and legal compliance through focused, attentive security provisions. Completes monitoring, patrolling and supervision activity with due care and attention for secure environments.
Calm under pressure for responsive customer support. Thorough cleaning professional experienced in working under tight deadlines. Exceeds client expectations with attention to detail, expertise in stain removal and work speed. Accomplishes assignments independently or with cleaning team. Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
22
22
years of professional experience
12
12
years of post-secondary education
Work history
Security officer
Elliot Scott
Gatwick Airport (WFS ), West Sussex
2025.02 - Current
- Patrolled premises regularly, contributing to a safe work environment.
- Upheld strict access controls for ensuring building security.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
Customer service representative
Ontrak Recruitment and Training
Greenwich, Greater London
2024.09 - Current
- Assisted customers with varying questions using product knowledge and service expertise
- Processed high-value payments with meticulous accuracy
Factory worker
Greencore Prepared Meals( Job and Talent)
Wisbech, Cambridgeshire
2024.06 - 2024.07
- Manually loaded, unloaded and manoeuvred bulky goods, safely lifting and transporting heavy loads
Factory worker
Del-Monte Fruit( Challenge-trg Recruitment Ltd)
Wisbech, Cambridgeshire
2024.05 - 2024.06
- Sorted, classified and packed products by size and weight, verifying conformance to quality standards
- Manually loaded, unloaded and manoeuvred bulky goods, safely lifting and transporting heavy loads
Cleaning assistant
Royal Papworth Hospital Accom(Atom Service)
Waterbeach, Cambridgeshire
2024.02 - 2024.04
- Ensured safety standards through correct usage of cleaning chemicals and equipment
- Completed laundry tasks to provide fresh linens and towels for hotel guests
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies
Head Teacher
Trede R/C Prim Sch. Ghana Educ. Service
Trede, Ashanti Region
2019.11 - 2024.02
- Led school-wide initiatives, promoting inclusive and diverse learning environment
- Advocated for students' needs whilst maintaining focus on educational objectives
- Promoted student wellbeing by introducing mental health support services in school.
Teacher
Ampabame 2 R/C Prim. Sch. Ghana Edu. Service
Ampabame 2, Ashanti Region
2019.09 - 2019.11
- Adapted teaching methods and materials to meet students' varying needs and interests
- Created inclusive classroom setting to ensure all students felt accepted and valued
Teacher
Bekwaimin D/A Sch. Ghana Euc. Service
Bekwaimin, Ashanti Region
2018.09 - 2019.08
- Planned and organised classrooms that consistently facilitated positive learning experience
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities
Teacher
Akumadan JHS, Ghana Educ Service
Akumadan, Ashanti Region
2016.09 - 2018.08
- Planned and organised classrooms that consistently facilitated positive learning experience
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities
Student Teacher
University of Education-Winneba, Kumasi Campus
Kumasi, Ashanti Region
2012.08 - 2016.08
- Administered assessments and standardised tests to evaluate student progress
- Balanced university-based study alongside weekly teaching duties
Teacher
St. Peter's R/C Prim. Sch. Ghana Educ. Service
Roman Hill, Kumasi, Ashanti Region
2008.09 - 2012.08
- Planned and organised classrooms that consistently facilitated positive learning experience
- Set up lesson materials, bulletin board displays and demonstrations
Teacher
Piase D/A Prim. Sch. Ghana Educ. Service
Piase,Kuntanase. Ghana, Ashanti Region
2003.09 - 2008.08
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities
- Set up lesson materials, bulletin board displays and demonstrations
Education
Diploma of Higher Education - Power Forklift
Power Forklift Training Ltd
Southall 2024.10 - 2024.11
A-Levels - General Arts
Kumasi High School
Kumasi, Ghana 1993.01 - 1995.06
Door Supervisor (SIA License) - Conflict Management,First Aid, Crowd Control
Get License
Peterborough 2024.04 - 2024.04
Bachelor of Science - Information, Communication and Technology Education
University of Education
2012.08 - 2016.08
Diploma in Basic Education - Educational Psychology, Curriculum Development
University of Cape Coast
2006.08 - 2009.08
Teacher Certificate 'A' - Educational Psychology, Curriculum Development
Offinso Teacher Training College
2000.11 - 2003.08
Skills
- Computer proficiency
- Child development
- Emergency response
- Conflict resolution
- Site security and monitoring
- Attention to detail
- Communication skills
- Email communication
- Team collaboration
- Cleaning and sanitation techniques
- Waste management strategies
- Positive reinforcement techniques
- Situational awareness
- Knowledge of warehouse layout
Custom
International Driving Licence
Personal Information
Nationality: Ghanaian
Timeline
Security officer
Elliot Scott
2025.02 - Current
Diploma of Higher Education - Power Forklift
Power Forklift Training Ltd
2024.10 - 2024.11
Customer service representative
Ontrak Recruitment and Training
2024.09 - Current
Factory worker
Greencore Prepared Meals( Job and Talent)
2024.06 - 2024.07
Factory worker
Del-Monte Fruit( Challenge-trg Recruitment Ltd)
2024.05 - 2024.06
Door Supervisor (SIA License) - Conflict Management,First Aid, Crowd Control
Get License
2024.04 - 2024.04
Cleaning assistant
Royal Papworth Hospital Accom(Atom Service)
2024.02 - 2024.04
Head Teacher
Trede R/C Prim Sch. Ghana Educ. Service
2019.11 - 2024.02
Teacher
Ampabame 2 R/C Prim. Sch. Ghana Edu. Service
2019.09 - 2019.11
Teacher
Bekwaimin D/A Sch. Ghana Euc. Service
2018.09 - 2019.08
Teacher
Akumadan JHS, Ghana Educ Service
2016.09 - 2018.08
Student Teacher
University of Education-Winneba, Kumasi Campus
2012.08 - 2016.08
Bachelor of Science - Information, Communication and Technology Education
University of Education
2012.08 - 2016.08
Teacher
St. Peter's R/C Prim. Sch. Ghana Educ. Service
2008.09 - 2012.08
Diploma in Basic Education - Educational Psychology, Curriculum Development
University of Cape Coast
2006.08 - 2009.08
Teacher
Piase D/A Prim. Sch. Ghana Educ. Service
2003.09 - 2008.08
Teacher Certificate 'A' - Educational Psychology, Curriculum Development
Offinso Teacher Training College
2000.11 - 2003.08
A-Levels - General Arts
Kumasi High School
1993.01 - 1995.06