Alex Jackman

• Payroll and recruitment administration
• Processing new starter and payroll information to weekly deadlines
• Ensure high level of data accuracy
• Submit and monitor DBS applications
• Comply with data protection regulations
• First contact for payroll, CRM and general queries
• Triage enquiries and escalate when necessary
• Monitor and respond to multiple email accounts
• Support colleagues, clients and candidates with use of IT systems
• Identify and suggest improvements to processes and procedures
• (Redundancy)

Primary school pupil reading support in local schools on a one-to-one basis

• Producing sales invoices
• Processing purchase invoices
• Reconciling customer and supplier accounts
• Dealing with sales and purchase queries
• Chasing outstanding debt
• Producing management reports
• Monthly reconciliation
• (Temporary role through Supertemps, Colwyn Bay)

• Supervision of a busy office and allocation of work
• Administration of sales and purchase ledger
• Carrying out debt management
• Staff administration including holiday and sickness tracking
• Monitoring of staff timesheets
• Organising and maintaining diaries and booking appointments
• Responsible for purchasing
• Dealing with payments, petty cash and banking
• Compiling monthly reports
• Dealing with customers face to face and over the phone
• Ensuring that any concerns or complaints are dealt with appropriately
• (Company in liquidation)

• Dealing with laundry, ironing and sewing repairs
• Interacting with residents and staff
• Cleaning laundry area
• (Temporary role through Supertemps, Old Colwyn)

• Scanning and electronically filing documents
• Updating databases
• Filing and archiving paperwork
• (Left position to spend time with our young children)

• Providing admin and back room support to Welfare Rights Officers
• Updating databases and confidential service user records
• Liaising with other departments and external agencies
• Compiling weekly and monthly reports
• Photocopying, faxing, filing, scanning, typing correspondence
• Assisting with reception duties
• (Made redundant)

• Supporting managers and other staff members
• Updating records and confidential service user information
• Organising meetings and taking minutes
• Updating policies and procedures
• Covering reception
• Supporting colleagues with mental health issues
• (Left due to relocation)

• Updating training records and personal information
• Arranging courses, liaising with internal and external trainers
• Typing correspondence
• First point of contact for bookings, queries and information
• Supporting colleagues with learning difficulties and physical disabilities

• Processing invoices
• Processing payments
• Updating customer and financial records
• Creating training manual for CRM database
• Training new staff
• Covering reception

Various positions in retail, catering and hospitality